Petronas and TM embark on Digital Collaboration

Petroliam Nasional Berhad (PETRONAS) and Telekom Malaysia Berhad (TM) ink a Memorandum of Understanding (MoU) to collaborate on a strategic partnership. The MOU will see both companies provide significant benefits spanning multiple areas of cooperation.  Aimed at implementing five clusters, this strategic partnership will increase both companies’ operational excellence and enhance their customer experience, leveraging on each other’s strengths and shared values.

The collaboration would see the two companies working on increasing the adoption of PETRONAS products amongst TM employees. Starting with PETRONAS Dagangan Berhad (PDB) extending its SMARTPay services to TM staff, this will allow cashless payments and increased operational efficiencies while providing significant savings on fuel costs each year for TM. Additionally, PDB and TM will be developing the next generation network infrastructure to enhance the former’s retail network and improve its customer service delivery at PDB stations.

PETRONAS will also collaborate with TM, via its information technology arm PETRONAS ICT, to explore data centre of the future. This would involve digitising PETRONAS’ data assets to improve data security as well as enhance user experience. The partnership will also see PETRONAS and TM explore a smart park concept for KLCC which aims at not only improving the experience of patrons using the car park, but also increase the safety and security at the facility. PETRONAS and TM will also invest in a joint research covering areas concerning the oil and gas and telecommunications industries, such as building local competencies, knowledge exchange and the ‘Smart Helmet’ initiative, to encourage safety at the workplace.

Speaking at the signing ceremony, Tan Sri Wan Zulkiflee, PETRONAS President & Group Chief Executive Officer says, “Today’s signing marks the expansion of PETRONAS and TM’s existing working relationship. As we discover new ideas and strengthen our connections, I hope that this collaboration will not only provide benefits to PETRONAS and TM, but also to our industries, our customers and the nation. The whole of PETRONAS and I look forward in making this journey a success.”

Datuk Sri Mohammed Shazalli Ramly, TM Group CEO says, “As the nation’s one and only company capable of providing the best connectivity and fully integrated telecommunications, ICT and smart services, TM, together with its business solutions arm, TM ONE, is proud to play its role as the strategic partner in establishing the ecosystem for PETRONAS’ digital transformation.”

The joint collaboration involving TM and PDB, PETRONAS ICT, KLCC Property and Universiti Teknologi PETRONAS (UTP), sees the partners leveraging on each other’s strengths to create greater value and growth for the industry and Malaysia’s economy.  

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