Mercedes-Benz Services Malaysia Sdn Bhd (MBSM) celebrates its fifth anniversary. Starting from ground up to a portfolio of RM2.2 billion in just five years and financing and insuring four out of every ten Mercedes-Benz cars sold, MBSM is raring to go in 2018.
Mike Ponnaz, Mercedes-Benz Services Malaysia Managing Director, says, “It’s been five fantastic years! We have so much to celebrate, and one of the reasons for our celebration is the long-term support of our esteemed media friends, who have, and continue, to play an essential role in our success.
Established in 2012, MBSM entered the Malaysian market at an opportune time to support its sister company, Mercedes-Benz Malaysia (MBM), with innovative automotive financing packages. At that time, MBM had registered a strong sales record of over 6,000 vehicles sold. MBSM focused on setting up the business, studying the needs of the market to begin catering to the aspirations of Mercedes-Benz customers. After establishing its operations, MBSM progressed into building greater awareness of its role in the Mercedes-Benz customer journey. MBSM also launched cutting-edge solutions like Agility Financing and Lease2Go that have redefined the process of owning and financing a Mercedes-Benz vehicle.
“We have 16,000 active customers, and we recorded contracts worth over RM1billion in 2017 alone. We are very proud of the collective achievement of the team and look forward to growing in line with the remarkable sales achievements of over 12,000 Mercedes-Benz cars sold by MBM, and 2,469 Commercial Vehicles sold last year. Moving forward, 2018 will be a year of strengthening our portfolio and serving our customers better,” adds Ponnaz.