Grab aims to be Malaysian’s Everyday App

Grab unveils its vision of an empowered future of seamless mobility, on-demand food delivery, logistics, cashless payments, and financial services for the people of Malaysia and Southeast Asia all within one mobile app.

Sean Goh, Country Head of Grab Malaysia says, “We are in a position to power this future of smart cities for consumers, because of the interconnections of each of our services and how they help each other grow. We started with making transport more efficient, and now, we are introducing GrabFood and GrabPay as a mobile wallet to Malaysia soon. Transport and food are two of the most relevant use cases of our GrabPay mobile wallet, allowing Malaysian consumers to enjoy the benefits of a cashless society. By building a technology platform that serves the most important everyday lifestyle needs of our consumers, we are benefiting an entire ecosystem of connected users who are not only passengers and driver partners, but also increasingly merchants and delivery partners. We can help everyone, particularly micro-entrepreneurs such as driver-partners, merchants, small and medium-sized enterprises, grow their businesses and serve consumers better with how each of our service is interlinked.”

In October 2017, Grab crossed the milestone of 1 billion rides across Southeast Asia. Grab surveyed consumers in the region to find out what people in Southeast Asia envisioned Grab would be like in ten years’ time. Majority of the 500 consumers who responded wished for a one-stop, everyday, lifestyle app that complements their daily lives.

As Grab’s service offerings expand, more and more consumers, drivers, delivery couriers, and merchants will benefit in many ways including Transport, Payments, Financial services and Lifestyle.

Consumers in Malaysia will soon also be able to enjoy the convenience of having their favourite food delivered right to their doorsteps. Grab’s new on-demand food delivery service, GrabFood, will enable consumers to order and pay for their food seamlessly with GrabPay, while enjoying GrabRewards points for every order.

GrabFood will add greater convenience to the daily lives of consumers, while creating new income and job opportunities for delivery partners. Merchant partners will enjoy incremental business revenue by tapping on the large user base of Grab. Grab will also be looking at expanding the use of GrabPay as a mobile wallet to enable consumers to pay traditional, cash-based merchants at their shops in the next few weeks.


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