Grab announced it has appointed Mark Porter as Chief Technology Officer (CTO) for Transport. In this newly created role, Mark will oversee Grab’s technology infrastructure and teams dedicated to its Transport business, which includes private car hires, taxi-hailing, motorbike taxis, carpooling, multimodal services and more.
In his role as CTO of Transport, Mark will also oversee the development of agile platforms and machine learning, AI, and data science capabilities to deliver a safer, more seamless and personalized transport experience. Based in Seattle, he will lead and work with engineering teams across Grab’s global network of 6 R&D centers in Singapore, Seattle, Beijing, Bangalore, Ho Chi Minh City and Jakarta.
Grab has facilitated over 2.5 billion rides across Southeast Asia since the company was launched in 2012. As Grab continues to scale as Southeast Asia’s largest ride-hailing platform, Mark will ensure Grab’s technology infrastructure is robust to deliver high standards of reliability and stability for Grab users, and at the same time agile enough to support constant product innovation as Grab continues to strive to deliver better journeys.
“More than 1 in 6 Southeast Asians ride with us and millions earn income with us as driver partners. Beyond delivering safe, affordable and convenient ways to travel, we have a big responsibility to ensure that our systems remain stable and reliable even as we continue to grow. We know that when things don’t work, it’s more than the inability to get a ride; it impacts people’s livelihoods,” said Theo Vassilakis, Group Chief Technology Officer of Grab.
“At the same time, the pace of innovation at Grab means that we need to design, build and ship features in as short a time as a week. This is critical to ensure we can keep pace with how our customer needs and the market landscape evolve. With his deep systems expertise, there is no one more capable or experienced than Mark to ensure Grab’s technology infrastructure is safe, robust and fit for purpose.”
“Everyday we process approximately 20TB of data. No one knows how Southeast Asia moves like we do – and there is so much more we want to for mobility. Grab is looking at harnessing our data insights on multiple levels – first to deliver a more seamless, personalized and intuitive experience to our customers, second to create smarter and more efficient transport services across Southeast Asia, and third to work with cities to optimise traffic and multi-modal solutions by studying commuting patterns,” added Theo.