Kuala Lumpu Covention Centr Kick Off Employe Enrichment Programme

The Kuala Lumpur Convention Centre (the Centre) has launched its ‘Competent F&B Specialist in Business Events Industry’ training initiative in partnership with City & Guilds.

Ten of the Centre’s inhouse trainers were awarded their City & Guilds appointment letters during a memorandum of understanding in Kuala Lumpur recently. The appointment letter  enables them to commence their training sessions at the venue immediately.

City & Guilds is the United Kingdom’s leading awarding organisation for work-based qualifications and offers more than 500 qualifications through 8,500 colleges and training providers in 81 countries worldwide.

The Centre also unveiled its new learning management system (LMS) ‘EduClick’ developed in collaboration with GO1, an established leader in online learning and education that provides the simplest way for businesses to find, book and deliver their corporate training.

Educlick  provides employees with more opportunities and the flexibility to grow and enhance their skills through the ‘on-the-go learning’ platform.

As an industry leader whose quality and service excellence depend on a well-trained workforce, the Centre puts an emphasis on training and professional development to enhance the skills of its team members, many of whom go on to utilise these skills in other parts of the Malaysian hospitality and business events industry.

Alan Pryor, Centre’s General Manager says, “We are very excited to be unveiling these new partnerships, which builds on the success of our previous training initiatives. I would like to congratulate our Human Resources team on securing this collaboration. I look forward to seeing this truly benefit our team members.”

Elaborating on Pryor’s comments, the Centre’s Director of Human Resources, Muhammad Vickneswaran, shared that, “We are honoured to be the first business events employer in Malaysia to partner with City & Guilds, who have been working with us to certify our tailor-made training modules.

“We have always had strong internal skills development and training programmes, but this tie up with City & Guilds takes it to the next level and will add a global recognition to our inhouse training programmes.”

“We plan to roll this initiative out in two phases, with the first phase modules covering culinary, beverage, food safety, people management and banqueting skills, which are all extremely relevant to the business events industry and designed primarily for our internal team. It is envisaged that the second phase of training will be more venue-centric focused on modules such as event coordination, AV and IT related competencies, meeting design and setup. This will be offered to industry players and stakeholders as part of our contribution to the overall development and enhancement of the Malaysian hospitality and business events industry,” he continued.

Vickneswaran added, “I would also like to thank GO1 for their excellent support in the creation of our LMS platform. I am happy with the overall response from our team members, and over 100 employees have already registered for the first round of training sessions.

“This type of mobile learning is competency-based training, that uses blended learning – 60% online and 40% practical, which appeals to both our younger and older team members, and allows us to use face-to-face time more effectively.”

Speaking on the partnership, City & Guilds, Head of Sales, East Asia, Victoria Horrox, shared “City & Guilds has been delivering skills education to meet employers’ needs since it was founded in 1878. We feel honoured to be collaborating with the Centre to add global recognition and certification to their in-house training programmes.

“We look forward to working with the Centre, as pioneers in the business events and hospitality sector in Malaysia, to build, develop and certificate key training programmes that are critical to developing and upskilling staff and management, which holds great value for us.”

Echoing Horrox’s comments, GO1’s Head Account Manager, Aizat Hashim, said “We’re excited to be partnering with the Centre in enable employee upskilling and workplace learning opportunities. We view this partnership as a long-term collaboration between GO1 and the Centre; a relationship beyond independent results, a relationship involving co-creation, shared values and responsibilities.

“The Centre has always been a leading example in employee engagement and we’re very proud to be partnering with an organisation which puts their people first. We’re excited to be working together to do great things for better employee engagement, through our shared love for learning.”










For further information, please contact:


Please enter your comment!
Please enter your name here

Latest News

MH Platinum 2 Residences Gallery Remains Open With Strict SOP

MH Property and Platinum Victory latest joint venture project, the MH Platinum 2 Residences, situated in a 4.72-acre project in Setapak will...

iBiZZ Cloud to offer financial assistances in SMEs in Malaysia

iBiZZ Cloud Sdn. Bhd., a cloud-based taxation system, has been appointed as one of the Technology Solution Providers (TSP) under the government’s...

H3C aims to create a digitalised Government

H3C, one of China’s digital solutions companies, aims to build efficient and service-oriented digital solutions for governments to promote economic development.  

Sarawak Energy secures RM100 million sustainability-linked loan from CIMB

Sarawak Energy Berhad (“Sarawak Energy”) has secured an RM100 million sustainability-linked loan (“SLL”) in the form of a revolving credit facility from...

Bank Muamalat announces strategic partnership with EzCab

Bank Muamalat Malaysia Berhad (Bank Muamalat) has announced a strategic partnership with EzCab Sdn Bhd (EzCab) to accept cashless payments via Bank...

Must read

How today’s technology is key to industrial and manufacturing sector business continuity in a post-Covid-19 world

By  Dr. Ravi Gopinath, Chief Product Officer AVEVA , How the world does business was changing before the outbreak...

Prioritising digital resiliency in the road to recovery

By Maria Dzhanan, Vice President, Oracle Digital, JAPAC With sixty-one percent of small and medium businesses (SMBs) in Asia Pacific...

Is WFH Stifling Innovation?

Many companies are adopting ‘work from home’ models for employees following their success during COVID-19. The pandemic-induced economic downturn may not necessarily...

Agricultural industrialisation as key to food safety, security & sovereignty

By Jason Loh, Emir Research’s Q3 2020 Focus Group Discussion (FGD) findings has highlighted concerns over food safety, security...