Sending Money Seamlessly With Mobile Wallet

Western Union, a global leader in international money transfer services partners with Valyou Mobile Wallet, a service offered by Valyou, to provide customers in Malaysia a seamless money transfer service using the Application Programming Interface (API). Valyou is a Malaysian financial technology subsidiary of Telenor Group.

This collaboration will enable customers in Malaysia to send money to Western Union® agent locations across Bangladesh, Indonesia, Philippines, India, Vietnam, Myanmar, Cambodia, China and Nigeria, with a just a few clicks using the Valyou mobile wallet.

The Valyou mobile wallet is popular in the rural areas for linking services in underbanked and financially underserved communities. Cashing in funds is made via Valyou’s 1,500 wallet Cash In Cash Out merchant locations.

“With Valyou being a leader in the International Remittance Mobile Wallet space with a large network penetrating the rural areas in Malaysia; and with Western Union, a global leader in cross-border, cross-currency money movement, having a large number of locations in the receiving countries, this union offers a convergence of convenience for both senders and receivers,” said Prasanna Rao, Chief Executive Officer of Valyou.
“This collaboration is a key enabler in expanding funds payout to a wide network of countries. We are always driven to provide a seamless experience for customers. Today, Valyou sees a significant number of its transactions being sent from rural locations in Malaysia and this corresponds on the receiving side with 80 percent also residing in rural parts of their country. This collaboration doubles down on convenience to our Valyou wallet holders and their receivers, enabling them to now collect funds closer to their homes”, he said.

“We stand for convenient money movement, serving global citizens to help build bridges across economies, geographies and cultures. Through our collaboration with Valyou, we meet the ever-changing technology-led convenience preferences of our established customers as well as reaching out to the unbanked and underbanked communities, further expanding our access in rural Malaysia. We are delighted to share our vision of bettering lives and connecting the global economy together with Valyou,” stated Jeffrey Navarro, Regional Director – Philippines, Malaysia and Brunei, Western Union.

“We look forward to working with Western Union as this partnership embodies Valyou and Western Union’s vision to promote greater financial inclusion through digitally enabled mobile wallet services. We have a clear objective to encourage formal remittance and we want to continue doing so through the partnership,” added Prasanna.

Valyou is a Malaysian financial technology subsidiary of Telenor Group licensed and regulated as a money services business (MSB) and approved to issue e-money by Bank Negara Malaysia. Its headquarters is in Kuala Lumpur and Valyou has 24 branches, 17 International Remittance Agents and over 1,500 Cash In Cash Out merchants nationwide.


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