Malaysia The Hub For Tricor’s Asia Operations

Established in 2000, Tricor Group (Tricor), Asia’s leading business expansion specialist announced the opening of the Shared Service Centre (SSC) located in Kuala Lumpur. Known as Tricor ace, the centre will provide integrated business, corporate, investor, human resources and payroll, corporate trust and debt services.

Tricor ace has been in operations since the first quarter of 2019.

During the official opening and logo launching, Lennard Yong, Group CEO of Tricor said, “Tricor ace will allow clients to focus on client relationships to grow their businesses while we take care of the rest, helping clients get the best out of their businesses with our unique technology-centric centre of excellence and highly skilled professional workforce.”

“Expanding our SSC is core to our strategy to accelerate business growth and deliver an enhanced client experience through service optimisation and automation. Malaysia will be an important hub for Asia thanks to its solid manufacturing base, cultural diversity and multilingual experts who can help our clients connect across markets in Asia. It is also timely, as our solutions are perfectly aligned with Malaysia’s National Policy on Industry 4.0,” Yong added.

Launched under the ‘One Tricor’ concept with a total investment in technology of around HKD35 million to maximise efficiency, productivity and fuel business growth, Tricor ace will focus on building integrated technology-enabled operations to improve client experience and deliver business value via optimised business processes throughout core markets in Asia.

Hew Wee Choong, Vice President of Investment and Industry Development, Malaysia Digital Economy Corporation (MDEC) commented, “This announcement is yet another strong testament of Malaysia’s capabilities to move up the value chain in digital services. To ensure that companies such as Tricor Group continue to augment and accelerate their growth in Malaysia, MDEC constantly strives to provide the industry with strategic and innovative initiatives, from talent to infrastructure to legal framework, to ensure that the country has a strong and robust ecosystem to meet the growing demand from investors.”

With licensed software from Automation Anywhere, a leading robotics provider, Tricor expects to have over 100 Robotic Process Automation (RPA) servicing China, Hong Kong, Japan, Korea, Malaysia and Singapore by the end of 2019.

Tricor ace plays an important role as the common centre of excellence for Asia. Currently, they have a staff strength of over 100 employees but aim to scale up to 500 employees by 2024.

Tricor Group’s focus on technology, robotics and AI is in synergy with Malaysia’s National Policy on Industry 4.0. Known as Industry4WRD, the policy focusses on digitally transforming Malaysia towards automation and technologies that include autonomous robots, 5G, the Internet of Things (IoT) and augmented reality, amongst other technology pillars.


Please enter your comment!
Please enter your name here

Latest News

Halal Street UK and Alliance Islamic Bank sign MOU to offer tailored programmes to SMEs

Halal Street UK,  an online store for Malaysian products in the United Kingdom has signed a multi-year Memorandum of Understanding with Alliance...

Shopee and Visa sign five-year strategic partnership to offer MSMEs more digital opportunities

E-commerce platform, Shopee and Visa has announced a five-year regional strategic partnership that will encourage greater participation in Southeast Asia’s digital economy,...

MADX Panel selects IBM Cloud to offer enhanced digital services to Malaysian enterprises

IBM has announced that MADX Panel, the leading Malaysian fintech software solutions company, is implementing IBM Cloud solutions to improve digital services...

AirAsia Digital partners with Google to launch Redbeat Academy

AirAsia Digital, in partnership with Google, has launched the Redbeat Academy as part of their continued digital transformation journey.

Better e-commerce service for higher consumer spending

By Farhan Kamarulzaman, As the usage of e-commerce platforms by Malaysians is on the increase during the Covid-19 period,...

Must read

Unprecedented times with Covid-19, business decision makers prepare for a soft landing and focus on employee retention

By Andrew Seow, Regional General Manager, Rimini Street Southeast Asia and Greater China, The Covid-19 pandemic is attacking health...

Caring for young hearts

By Dr. Marhisham Che Mood, Head of Paediatric and Congenital Heart Centre (PCHC) & Consultant Paediatric Cardiologist, While heart...

PropTech and the pandemic

By Adrian Un, CEO, SkyBridge International Digitisation and PropTech (property technology) have been buzzwords in recent years, but following...

Empower local agility to unlock new business models post-Covid-19

By Scott Hensarling, Senior Client Partner and Tobjorn Karlsson, Senior Client Partner, Korn Ferry, 2020 has challenged many assumptions...