MAN Truck and Bus (M) Sdn Bhd (MAN), appoints new managing director, Andrew O’Brooks, who has more than 35 years of experience in the commercial vehicle industry, to lead the company’s new strategic initiatives which are in line with their global direction, themed ‘Simplifying Business’ for its customers.
Prior joining MAN, Andrew has held several leading management positions at the Volvo Group, serving as Country Managing Director in United Kingdom, Latvia, Kazakhstan and Ukraine. He will be taking over from Richard Frenz, who will take up a new role in MAN Truck & Bus in Munich.
“Simplifying business for our customers – by making business processes easier and more effective for them – is one of MAN’s chief goals. Andrew O’Brooks’ knowledge of the industry, along with his international experience and clear customer focus, makes him a real asset to help us drive this forward for MAN in Malaysia. We are very pleased to welcome him on board in what are exciting times for our company”, said Thilo Halter, Head of Area Asia Pacific.
The first strategic initiatives will be the opening of a new service centre in Port Klang to offer fleet operators and customers with more efficient and timelier vehicle care.
The new service centre built on more than 2-acre of land, is slated to be operational by March 2020. It will have six service bays and all the necessary equipment to provide the highest level of service and repairs including a MAN Cats III® Diagnostic system and air-conditioning servicing, ample trailers parking space as well as a customer lounge with refreshments and complimentary wi-fi.
“One of the main emphasis for us is to be closer and more accessible to our customers, on top of providing them with the best solutions for their transportation needs. The Port Klang service centre is the first among many to come. I am confident we will be able to continue to provide high quality products and serve our customers faster and better”, Andrew said.
Dato’ Nazari Hj Akhbar, President of Association of Malaysian Hauliers lauded MAN’s decision in opening the new centre in Port Klang, as being the largest port in Malaysia, it is an important gateway for cross-border logistics for many hauliers and transportation companies.
Long-haul trucks plying the backbone of the country will benefit from all MAN’s strategically located service centres as they will not need to travel off route for their sales and service needs. The new facility in Port Klang will be MAN’s fourth service centre on top of its existing centres in Rawang, Prai and Johor Bahru.