How Gig Workers Fit Into The Rise Of AI

The introduction of the gig economy has given workers an unprecedented amount of control, flexibility, and opportunity. Made possible through a variety of digital apps and platforms, the gig economy allows freelance workers to carry out a wide variety of tasks and jobs throughout the world. Businesses and job-seekers alike are able to benefit from such an arrangement, allowing organisations to scale and support operations while providing workers with flexible methods of attaining income.

Real World Gigs and Digital Gigs

Many associate gig workers have in-person service gigs, such as couriers and ride-share drivers. Delivering packages, escorting Grab passengers, and fetching food orders are among the most identifiable gig economy jobs held today.

The gig economy also makes it possible for workers to carry out tasks online, providing an array of services at a distance. From freelance writers to voice over artists, digital gig workers enjoy the same type of flexibility that physical gig workers enjoy, allowing them to adjust workloads and hours to accommodate their own needs and schedules.

Digital Gig Workers for Machine Learning

One key component of artificial intelligence (AI) is clean and accurate training data, which allows models to learn to see the world as humans. Recognising patterns in audio, video, photos, and text is essential for AI to make intelligent decisions. Without high-quality information, AI and machine learning (ML) solutions produce less-than-ideal results.

Here are some common AI and ML microtasks carried out by digital gig workers:

  • Image annotation, which defines an area of an image for classification. For instance, drawing bounding boxes around a particular area of an image allows AI applications for retailers to recognise particular items on store shelves.
  • Data transcription, which produces text transcripts from audio, video, and image files. For instance, image-to-text transcriptions can improve the performance of optical character recognition systems.
  • Tagging and categorisation, which cleans up raw datasets through the addition of relevant tags, keywords, and categories. For instance, adding relevant keywords or specific data attributes improves the accuracy of recommendation engines.

Taken together, these three types of microtasks help improve the overall intelligence of AI applications. While automated solutions exist to help execute many of these tasks, they often lack the accuracy and the human touch required to determine whether data is of high quality.

Mutually Beneficial Flexibility

The gig economy has made it possible for businesses and gig workers to collaborate on positive solutions. Digital gig workers are also afforded the opportunity to work anytime, anywhere, through the continence of their own personal computer. As the world becomes more connected and the traditional idea of work further decentralises, gig workers will continue to play an important and mutually beneficial role.

Contributed by: Mark Koh, CEO of Supahands


Please enter your comment!
Please enter your name here

Latest News

AmLife rolls out mental health themed workshops covering 6 countries

In conjunction with World Mental Health Day (WMHD), sleep health specialist AmLife International Sdn. Bhd has rolled out its WMHD showcase themed...

11th IGEM 2020 positions Malaysia as a flourishing hub of green industries and finance

The third day of the 11th International Greentech & Eco Products Exhibition & Conference Malaysia (IGEM 2020), continued to serve as a...

Tech enabled startups are agents of innovation in the country, says MOSTI

E-Nation, a flagship annual conference organised by the Malaysian Global Innovation & Creativity Centre (MaGIC) identified agility as key to successful businesses...

Deloitte report finds Malaysia among regional leaders in digital life adoption

An extensive survey conducted by Deloitte across age groups in eight countries in South and Southeast Asia showed that consumers aged between...

CIMB to continue repayment assistance programme

CIMB Bank Berhad and CIMB Islamic Bank Berhad has announced that its repayment assistance programme continues to be made available, to allow...

Must read

4 reasons why customer experience is the key to success

Vincent Tang, Regional Vice President, Asia, Epicor "Customer service" and "customer experience" are often used interchangeably. But there's a...

How today’s technology is key to industrial and manufacturing sector business continuity in a post-Covid-19 world

By  Dr. Ravi Gopinath, Chief Product Officer AVEVA , How the world does business was changing before the outbreak...

Prioritising digital resiliency in the road to recovery

By Maria Dzhanan, Vice President, Oracle Digital, JAPAC With sixty-one percent of small and medium businesses (SMBs) in Asia Pacific...

Is WFH Stifling Innovation?

Many companies are adopting ‘work from home’ models for employees following their success during COVID-19. The pandemic-induced economic downturn may not necessarily...