For HSBC’s customers who have investments overseas, children studying abroad and a love for travel, HSBC has enhanced the Global Transfer feature that allows instant transfers to any HSBC individual account in 18 countries across the world via Internet banking. Once a customer makes a transfer, the payee’s account in the other country will receive the funds within a few seconds. This service is free for HSBC Premier customers and available at a low fee for HSBC Advance customers.
In addition to that, the Bank offers live foreign exchange rates and extended trading hours via its Internet banking platform which allows customers to take advantage of their preferred rates and take care of their loved ones whenever they need, wherever they are.
According to Tara Latini, Head of Wealth and Personal Banking, HSBC Malaysia, HSBC always aspire to help their customers and families to thrive and focus on things that make their lives fuller. To that end, HSBC is always enhancing their products and services to make International Banking a much more seamless and simple process for our customers.
“When designing new products and services, we listen to our customers and understand what features would meet their needs. Our customers tell us that they thrive when those closest to them do,” Tara added.
Recently, HSBC has also introduced the Everyday Global Account (EGA), an everyday transactional account with multi-currency capabilities supporting eight major foreign currencies in one account. Customers enjoy convenient access to their currencies with the HSBC Everyday Global Visa Debit Card and also save on foreign currency exchange by transacting with ease in Ringgit Malaysia as well as directly in any of the eight different foreign currencies: United States Dollar (USD), Canadian Dollar (CAD), Great Britain Pound Sterling (GBP), Hong Kong Dollar (HKD), Australian Dollar (AUD), New Zealand Dollar (NZD), Singapore Dollar (SGD) and Euro (EUR).
As part of HSBC’s continuous effort in strengthening its digital journeys, its customers will have a bird-eye view on all of their accounts, including EGA, in Global View and transfers in real-time with Global Transfer via online banking.
HSBC continues to build on its strength in their international network. Their foreign customer base has grown by 13 percent year on year on their retail banking front.
Demands from Malaysians opening accounts overseas has grown by 44 percent year on year. HSBC’s top corridors comprise mainly the key education destinations and Malaysia My Second Home Programme i.e., Singapore, UK, Hong Kong, China and Australia.