Disruption to internet service from damaged submarine cable, says MCMC

The Malaysian Communications and Multimedia Commission (MCMC) was informed by Telekom Malaysia Berhad (TM) regarding the damage on one of the Asia Pacific Cable Network 2 (APCN2) submarine cable segments which connects Chongming, China and Lantau, Hong Kong
(segment 3).

The APCN2 submarine cable, which connects Malaysia to Singapore, Hong Kong and the United States, is one of 14 submarine cable systems worldwide jointly owned by TM.

While the consortium maintaining the APCN2 identifies the exact location of the damage for restorative work, TM has taken swift action of dispersing affected traffic flow through their other submarine cables in order to reduce the impact for users.

TM has also activated additional capacity through the Cahaya Malaysia submarine cable system which connects Malaysia’s international traffic to Japan.

Internet users in Malaysia have only experienced minimal interruption, as there are other submarine cables available to channel Internet traffic as needed.

Additionally, global giants such as Akamai Technologies, Amazon.com, Facebook Inc., Google Inc., Microsoft MSN, and other international content providers have peering connections at the Malaysia Internet

Exchange (MyIX) and most of them provide cache servers at local Internet service providers’ network. This means that their content is accessible locally by Internet users without any interruption.

TM has given assurance that all necessary steps will be taken to reduce the impact of service interruption to users.
MCMC will continue to monitor the situation to ensure that Internet services to users will not be severely interrupted, especially during the Movement Control Order (MCO) period.

The community’s dependence on broadband services at this time is crucial, especially for sectors such as commerce, service and even education where online learning has
been implemented.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest News

HealthMetrics secures a total of RM20 million as part of Series A funding

Corporate healthcare benefits and wellness management platform, HealthMetrics secured a total of USD$ 5 million (approximately RM 20 million) as part of...

WSP 2.0 – More is needed for the hard-hit sectors

By Afifah Suhaimi, The newly targeted Wage Subsidy Programme 2.0 (WSP 2.0) introduced by the government under the Prihatin...

IJM Land’s latest residential project, Rimbun Jasmine receives overwhelming response

To help homebuyers in finding the right home and help achieve greater heights in life, IJM Land has launched Rimbun Jasmine, a...

AEON Credit posts PBT of RM76.5 million for Q2FYE21

AEON Credit Service (M) Berhad (“AEON Credit” or the “Company”) announced revenue for the second quarter ended 31 August 2020 (“Q2FYE21”) of...

AirAsia’s Santan set for rapid expansion in Malaysia

Santan, the world's first restaurant brand to offer inflight food on ground, is set for a rapid expansion in Malaysia with the...

Must read

PropTech and the pandemic

By Adrian Un, CEO, SkyBridge International Digitisation and PropTech (property technology) have been buzzwords in recent years, but following...

Empower local agility to unlock new business models post-Covid-19

By Scott Hensarling, Senior Client Partner and Tobjorn Karlsson, Senior Client Partner, Korn Ferry, 2020 has challenged many assumptions...

Don’t despair, targeted repayment assistance is available

By Azaddin Ngah Tasir, CEO of AKPK (Agensi Kaunseling & Pengurusan Kredit), As the automatic blanket moratorium comes to...

Digital transformation for the retail CIO: Connecting digital with physical

By Bruce Richards, Senior Industry Marketing Manager – Retail & Consumer Goods, Adobe, Digital is certainly disrupting retail. Today’s...