Experian offers free credit management and credit health solutions

To support the Malaysian consumers and businesses get through the Covid-19 pandemic, Experian, the world’s leading global information service company, is offering its credit health monitoring and credit management solutions on a complimentary basis to help mitigate present challenges.

Malaysian companies and SMEs need to seamlessly migrate their business processes, decision-making and credit management to a digital platform to enable them to operate remotely, collaboratively and cost effectively.

Malaysian companies and SMEs can get a 2-month free subscription to CrediTrack+ which offers solutions for credit risk management and debt collection and also digital customer relationship management, secure file sharing & storage, business analysis.

In a statement, the company said that over the two-month period, Malaysian companies and SMEs can evaluate potential prospects by using the 60 complimentary credit reports, protect their business through free monitoring of up to 500 existing customers, suppliers and partners, and access the credit recovery and management platform to monitor and manage payments.

Dawn Lai, Chief Executive Officer of Experian Information Services (Malaysia)

Experian Information Services (Malaysia) chief executive officer Dawn Lai, said it is imperative that Malaysian companies have the opportunity to transform their business to digital platforms to ride through this crisis and to ready themselves for when the economy is ready to restart in a new digital era.

“Digital transformation for good is how we view Experian’s role and we feel strongly that we are able help companies and SMEs bridge this trying period immediately in accelerating their digital transformation efforts,” Lai said.

Meanwhile, consumers must monitor their credit health and protect their personal credit identities. Hence, in addition, Experian is also offering a three-month free credit health monitoring service for consumers through JagaMyID.

“Consumers must take charge to detect and prevent identity fraud while maintaining and managing their credit health during this Covid-19 pandemic, she said, adding that it is important that they are aware of any changes to their credit profile and also constantly gauge their credit scores  through the report.

The company encourages concerned individuals to be proactive in regularly checking their credit reports, so any loan deferment or changes are reflected accurately and contact their lenders and creditors to discuss options. Consumers must take charge to detect and prevent identity fraud while maintaining and managing their credit health during this Covid-19 pandemic.”

“These are all essential to attain a quick and easy macro view of your total credit and loan portfolio. Managing your credit health well also empower you to negotiate for better interest rates or credit terms as you navigate the uncertain times ahead,” Lai added.

Dev Dhiman, Managing Director, Southeast Asia & Emerging Markets Experian

Managing Director, Southeast Asia & Emerging Markets Experian, Dev Dhiman, said that align to Experian’s global directive, they are ready to help companies, SMEs, consumers and governments in this time of economic distress.

In the immediate future as economies restart, companies need to access credit quickly. Consumers, companies, lenders and governments would need to carefully calibrate risk in a changed environment.

Experian, accelerated its business presence in Malaysia in 2019 by acquiring a controlling stake in RAMCI (RAM Credit Information Sdn Bhd) which has since been rebranded to Experian last December.

To claim the free subscriptions, companies and SMEs can visit https://creditinfo.experian.com.my/sme-go-digital while consumers can visit https://www.mycreditinfo.com.my/index.php/home/signup/covid19



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