Sunway Pyramid sets up online platform for shoppers

As Hari Raya draws near and with the recent Conditional Movement Control Order (CMCO) extended to June, Sunway Pyramid realises the need to set up an online store to provide shoppers a safer and more secure avenue to purchase their goods in time for the Hari Raya celebrations this year.

On the Sunway Pyramid online store, shoppers can choose from over 100 of their favourite brands ranging from various categories such as beauty, fashion, home décor, healthcare, footwear, food & beverage to digital lifestyle.

Furthermore, the mall will also host a 72-hour flash sale on the website from 29 May – 1 June. Customers can purchase from participating retailers such as Ippudo Ramen, Getha, up to 50% discount on Bonia products as well as further offers from Gintell, Brooks, Laura Mercier and more.

Selected retailers will also be hosting ‘live’ video sessions on Sunway Pyramid’s Facebook page to promote their products and engage with their customers.

Customers can also look forward to a variety of fun viewings such as a potting and care demonstration for succulent plants by Fleurs at Marrakesh and a DIY healthy bowl session by Salad Atelier.

As an added bonus, customers can also redeem a RM10 off promotional code for purchases on the online store, which can be found on Sunway Pyramid’s mobile app, and for shoppers who spend RM200 on the online store will be eligible to redeem exclusive cash vouchers and metal straws.

The online store was set up in partnership with homegrown e-commerce and delivery service provider MatDespatch in effort to aid small local businesses.

In a statement, Kevin Tan, Chief Operating Officer of Sunway Malls explained that the move for an online platform is the group’s newest endeavour towards digital transformation to provide shoppers with added convenience and help bolster retailers’ businesses.

Tan said the past two months have definitely been a challenging period for us all, and we wanted to give our retailers the opportunity to reach their customers within a few clicks.

“Not all retailers have the capability to establish an online presence and so, we hope this will help strengthen their business operations for greater survivability post-MCO,” he said, adding that Sunway Malls has also put in a lot of effort in strengthening their new motto of Your Safe Space, Our Safe Space to provide everybody who walks through our doors a safe and secure experience for peace of mind.

In line with the ‘Your Safe Space, Our Safe Space’ motto, Sunway Pyramid, along with the rest of the Sunway Malls have put in place 82 measures to keep both shoppers and retailers safe which include enhanced screenings and safety checks, heightened social distancing, holistic education and training for all staff and intensified hygiene efforts.

For customers who prefer to keep their contact at the bare minimum, they can make full use of Sunway Pyramid’s ‘Order & Collect’ system.

They simply have to call their favourite participating vendors to make their orders, arrange their pickup point, and collect it without having to enter the mall.

During this period, Sunway Pyramid is also doing its part by bringing cheer to the needy. To date, the mall has provided groceries to orphanages and will continue to do so to ensure more communities are reached out to in the spirit of giving.

For more information on the online store, flash sales and Raya campaign, please visit


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