AirAsia’s Teleport introduces OURFOOD for F&B businesses

AirAsia’s Teleport has mobilised its logistics infrastructure and technology to introduce OURFOOD, a seamless, fuss-free and affordable solution for customers and restaurateurs.

OURFOOD is suitable for F&B Businesses (Partner Outlets) that take orders directly on WhatsApp, Facebook and Instagram. Partner Outlets only need to share a customised menu link to their customers to check out for a pre-order or to receive the food delivery instantly. In return, customers can easily pay, check out and track their food order status in real-time with just a single link.

“We’ve seen an encouraging adoption rate for OURFOOD, as it reduces administrative work of managing payments, orders, and logistics for both F&B businesses and customers. We launched our pilot version of OURFOOD on 14 May, and have received valuable feedback about the experience and features throughout the process. We’re hoping that our Partner Outlets are able to see this pandemic as not just about adapting or surviving in the new normal, but also to explore how we can grow together,” OURFOOD Growth Manager Sabrina Khaw said.

As part of the Save Our Shops (S.O.S.) campaign, from now till June 30, OURFOOD is offering 50 percent off the prepaid trial plan for Partner Outlets at only RM25 for 10 orders. To activate this offer, just refer to the promo code here:

The prepaid plan includes both transaction and service fees, while customers pay the delivery charges. There are no sign-up fees, contracts, or special devices required. Both Partner Outlets and customers can earn and redeem AirAsia BIG points for every transaction.

Here are some other valuable features that set OURFOOD apart from other food delivery platforms:

  • All types of F&B business are welcome, from home-bakers to multi-chain outlets

  • Easy sign-up process, as only IC details are required

  • Ability to fully customise the menu

  • Enjoy automated payment and in-house delivery solutions

  • On-demand and pre-order delivery options available

  • Reporting functions available

  • Delivery coverage of up to 40km


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