Automotive marketplace, Carro has announced the launch of its contactless purchase service that enables Singaporeans to buy pre-owned vehicles with no face-to-face interaction.
The launch comes as a response to changes in customer behaviour, aiming to provide buyers and sellers a safer option to trade used cars.
Carro’s proposition is to offer certified pre-owned cars through a completely contactless purchase process. Buyers can browse and shop certified pre-owned cars on Carro’s website and all interactions are powered by Carro’s platform and pricing algorithms.
“We’re launching Singapore’s first, certified used car contactless purchasing experience to cater to these changing needs – prioritising safety and leveraging our technology to offer a seamless experience. Combining this with our financing, maintenance, and Singapore’s first pay-as-you-drive usage-based insurance, we are well placed to address new customer habits in the post-covid-19 period,” said Aaron Tan, chief executive officer and founder of Carro.
The automotive marketplace platform is undertaking necessary steps in order to ensure customer satisfaction and safety. All cars sold by the company are certified by its proprietary 150-point inspection check. A detailed inspection report can be accessed via the company’s portal at carro.sg so that customers can be assured of the quality of the vehicle before purchasing.
Carro offers a three-day return policy – allowing hassle-free returns if they are not satisfied with the purchase. For additional peace of mind, Carro provides a 30-day wear and tear guarantee, the first of its kind in Singapore. This offers customers access to the company’s after-sales workshop facilities, which cover maintenance wear and tear that are not even covered under standard factory warranties.
Carro will also assist buyers in obtaining financing at competitive rates through Genie Financial Services – its wholly-owned subsidiary. Customers will save on their insurance premiums through Usage Based Insurance that was launched in 2019.