Accor has announced its continued action to lead the hospitality industry with the most stringent cleaning standards and operational procedures concentrated on guest safety.
After the disruptions due to Covid-19, Accor has reopened most of its hotels, acquiring the Group’s ALLSAFE procedures formulated with Bureau Veritas. Accor has certified 65 percent of these hotels with the ALLSAFE label through a third-party review and accreditation process with professional auditors like Bureau Veritas, SGS, Clifton and Ecolab.
Research has been conducted by Accor and figured out that getaway is on top of the list of what Accor guests would love to have. Hence, ALLSAFE was established to provide them with the assurance of another level of hotel cleanliness. Even so, to achieve the certificate, hotels must comply with a list of 16 global commitments developed with Bureau Veritas. Some of these enhanced health and prevention protocols include a reinforced cleaning program with frequent disinfection of all high-touch areas.
Accor also has established complementary medical support to all their guests through a worldwide partnership with AXA, a global leader in insurance. Guests will also accessible to AXa’s extensive on-the-ground network of tens of thousands of medical professionals, allowing hotels to help guide their guests to the most suitable medical support.
Chris Cahill as the Deputy Chief Executive Officer, Hotel Operations said that the hotel teams have surged to the challenge of enhancing their already stringent protocols and following increased public safety regulations while still being welcoming to the guests. Accor is grateful to be trusted to protect their guests’ health, safety and the wellbeing.
The Accor group in Malaysia consists Sofitel, Novotel, Pullman, Mercure and Ibis Styles.