Cisco announces wave of Webex innovation to provide smart and seamless collaboration

Cisco announced a wave of Webex innovation to help organisations collaborate seamlessly and transform their employee and customer experiences. The announcement was made at WebexOne, Cisco’s premier digital collaboration conference that brings together thought leaders, customers, and partners to discuss the future of work.

The announcement of the latest innovations come as companies across the world are preparing for a ‘hybrid’ future of work, where employees move between office-based and remote working with greater frequency, in a post-pandemic world. 

Cisco has set out a clear vision of how technology can help customers realise that future today and create a more inclusive world for all. The innovations announced today include all new Webex, new Webex devices, Webex App Hub and ecosystem, and the new contact center: Drive Intelligent Customer Experiences.

“Cisco’s purpose is to power an Inclusive Future, and collaboration technology plays a critical role in leveling the playing field so everyone is able to participate in the global economy regardless of geography, language, and personality type. 

This is why we are driven to deliver a Webex experience that is 10x better than in-person, and at the same time make in-person interactions 10x better too. Webex enables a shift towards hybrid working and less reliance on geography-based hiring, opening the global economy, and giving everyone a seat at the table, no matter where the table is. 

Our team is passionate about delivering this vision which fuels every device we build, every line of code we write, and every feature we create,” Jeetu Patel, SVP and GM, Security & Applications, Cisco said.

“We are living in a world where businesses are rethinking what it means to go to ‘work’. There is a fundamental shift in how work gets done. The future is hybrid work, and our innovative tools and technology are helping businesses make these transitions to power an inclusive future for all Malaysians. 

With these new features, our customers can directly experience the breadth of WebEx offers, making each meeting a delightful and magical one,” Albert Chai, Managing Director, Cisco Malaysia added. 

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