The telecommunications company, Maxis took action to help flood victims and to ensure the victims stay connected, have basic food supplies, and to assist Maxis dealers to bounce back after the floods.
Chief Executive Officer (CEO) of Maxis, Gokhan Ogut said the telco will continue to monitor the situation and be on standby to mitigate any possible network disruptions and ensure high-risk areas remain connected.
Maxis has already deployed mitigation initiatives in high-risk areas with experiences of previous floods over the years. Additionally, the company conducted network health checks to ensure all sites and gensets are in top-shaped condition.
Malaysian Communications and Multimedia Commission (MCMC), the Malaysian Meteorological Department and utility power suppliers has remained in close communication with Maxis on power grid status, weather conditions and water levels so active personnel can solve any rising issues.
“Maxis is distributing 1,000 food boxes in phases to communities in Mentakab, Maran, Indera Mahkota, Temerloh, Pekan, Kuala Lipis, Dungun, and Gua Musang. The company collaborated with Yayasan Kebajikan Negara (YKN) to distribute the food boxes for the flood victims,” the CEO added.
Additionally, over 2,000 Hotlink Unlimited SIM and top-up tickets will be given to the affected communities to provide connectivity with families’ loved ones in the circumstances.
Maxis will help the affected dealers by supporting in cleaning up, minor repairs, and refurbishment of point-of-sale materials.