Shell Partners Ezyhaul To Digitally Transform Malaysian Freight Market

Shell and digital road freight platform Ezyhaul are partnering to further transform the Malaysian freight market.

The partnership seeks to build a relationship with its customers by learning about their fleet management problems and then providing solutions for issues related to safety, maintenance, and fuel consumption using telematics, mobility services, and others.

Zain Hak, General Manager, Shell Fleet Solutions Asia shared, “The freight industry is relatively analogue, with operations being managed without the use of online platforms. The concept of digitalisation is rising and at Shell, we aim to drive the future of mobility to address the various pressure points for both shippers and transporters.”

Manual booking of shipments, limited real-time visibility on delivery status, lack of reliable and consistent data for analysis and improvement, difficulties to measure, manage and control vendor performance, billing inaccuracies and lack of data integration are some of the common challenges companies are facing when running an outsourced transport operation.

Besides these, transporters are also faced with issues such as under capacity and empty backhaul issues.

However, digital and technology disruptions are starting to bring about a positive change. According to Frost and Sullivan, effective data use can help fleet managers increase productivity by 10-15 percent, cut fuel expenses by 20-25 percent and reduce vehicle idle time by 20-30 percent.

As the third-largest economy of ASEAN, Malaysia is well-positioned to reap the benefits of the digital revolution. Furthermore, the nation has been positioning itself towards becoming a logistics hub in the region, encouraging more foreign companies to set up their logistics hub in Malaysia,.

“Road freight in South Asia is characterised by fragmentation and high inefficiencies. We are very proud to have gained such a strong global player as Shell as our partner and make our services available to more shippers and transporters across Malaysia,” said Raymond Gillon, Co-founder and Chief Executive Officer, Ezyhaul.

The Shell and Ezyhaul solution aims to solve challenges faced by shippers and transporters. A digital marketplace provides improved pricing, visibility, quality of service and transport optimisation.

Ezyhaul, through its cloud-based marketplace, levels the playing field for both transporter and shipper via a user-friendly interface on mobile or desktop. Their profitability and permit affordability to scale based on market requirements.”

This partnership will also allow for registered transporters to contract jobs via the Ezyhaul platform while being fuelled by Shell quality products, mitigating these large upfront payments.

Zain Hak further shared “Our transporters that use the Shell fuel card are facing increased expectations from their customers regarding digital capabilities. By partnering with Ezyhaul, we can enable our transporters to optimise capacity utilisation, increase their profitability and deliver real-time transparency their customers expect. Coupled with Shell’s fuel card, this partnership gives transporters instant and ongoing access to a range of outstanding fuels, mobility products and business services across the world’s largest fuel retail network.”

In addition to Malaysia, the partnership is also available in Thailand and India. The companies will also extend the collaboration to other new markets such as the Philippines, Indonesia and beyond, to further improve and grow the digital freight market.

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