Digi Records Steady Growth Of 3.2% In Internet And Digital Revenue In Q1 2021

Digi.com Berhad (Digi) recorded a total revenue of RM1,550 million in the first quarter of 2021, the company announced today. This was largely attributed to a steady growth of 3.2 percent y-o-y internet and digital revenue, alongside improved 23.1 percent y-o-y device and other revenues.

Effects from border closures, changes in prepaid subscribers and revenue mix moderated service revenue performance to -3.6 percent y-o-y. Excluding roaming, the service revenue would have declined by -2.6 percent y-o-y.

The company’s focus on operational efficiency resulted in EBITDA at RM737 million, or margin of 48 percent while operational cash flow strengthened to RM580 million.

Digi’s Chief Executive Officer Albern Murty said, “We saw a steady growth y-o-y from improved commercial momentum leveraging internet growth and a stronger network that has provided better capacity and consistent network experience. Moving forward, we stay committed in delivering business priorities, while maintaining a balance of operational efficiencies with strategic investments in growth areas, as well as continuing our support in the society’s recovery.”

The company’s internet customer base was 8.8 million, with customers using 19.7GB of data monthly, driving data traffic volumes up by 28 percent y-o-y. Internet and digital revenue increased to RM1,008 million, +3.2 percent y-o-y as a result of higher data usages across segments.  

Digital engagements were robust underpinned by 13.8 million upsell transactions volume on MyDigi, now surpassing 4.48 million monthly active users. In addition, the company is gaining market share in the B2B segment as evidenced by higher subscriber base of 7 percent y-o-y and increased revenue excluding roaming of 3.3 percent y-o-y driven by strong take-ups in Go Digital and PENJANA bundles.

Digi’s 4G LTE and LTE-A network coverage now serves 92 percent and 75 percent of the population nationwide respectively, alongside extensive fibre network of 10,000 KM. The company completed 104% of new 4G sites rollout under the Jalinan Digital Negara (JENDELA) plan in the quarter and is also on track in customer and network migration efforts as part of the nation’s 3G shutdown in phases.

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