UOB Malaysia Extends Relief Assistance Programme To Uplift Its Affected Customers

UOB Malaysia has extended its Covid-19 Relief Assistance Programme for affected customers during MCO 3.0 in line with the government’s recent PEMERKASA Plus aid package.

The enhanced aid package is extended to individual whose lose their job during the pandemic, customers who are registered under the government’s Bantuan Sara Hidup (BSH), Bantuan Prihatin Rakyat (BPR) or Bantuan Prihatin Nasional (BPN) aid programme. 

Microenterprises with loan/financing facilities up to RM150,000, businesses, including micro, small- and medium-sized enterprises (SMEs), which are not allowed to operate and other businesses that require financial support to overcome difficult circumstances during this period also eligible to apply. 

Wong Kim Choong, Chief Executive Officer, UOB Malaysia said, “UOB Malaysia remains committed to supporting our customers in need of financial relief so that we can help safeguard their livelihoods.”

“We will continue our efforts to tailor our relief assistance initiatives so that they are relevant to individual needs of our customer. In helping our customers through these trying times, we will help them manage their financial situation and emerge stronger for the recovery to come.”

The Bank is providing its customers with a range of repayment relief assistance options including a three-month repayment moratorium, reduced monthly repayment instalments by 50 percent for a period of six months; and reduced monthly repayment instalments that commensurate with customers’ reduced income for a period of six months.

UOB urges all affected customers to contact the Bank to assess their financial situation and to determine a repayment option that suits them. Application will be served on case-by-case basis. The acceptance of the repayment relief assistance during this period will not affect the customers’ Central Credit Reference Information System (CCRIS) report with Bank Negara Malaysia.

As at May 28, UOB Malaysia received more than 13,000 applications for repayment relief, with an approval rate of 99 percent.

Customers can submit their requests simply by completing an online contact form on UOB Malaysia’s website, call the Bank’s contact centre numbers or apply in person at its branches. 


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