When the Covid-19 pandemic hit Malaysian shores in early 2020, we started to see an avalanche of shifts in the way we work and operate our businesses. Digitalisation quickly became a clarion call for many businesses and topped the leadership agenda; which was manifested in the form of a continuing surge of Cloud adoption.
Multiple surveys have shown that business executives in Malaysia are upscaling their plans to invest in hybrid multi-Cloud platform strategies and capabilities to boost business transformation and unlock much-needed value.
According to Gartner, almost 70 per cent of organisations using Cloud services today intend to increase their Cloud spending as part of their pandemic-coping strategies.
The Key Enabler
In Malaysia, one local key Digital solution player committed to ensuring that businesses are equipped to keep up ahead of the disruptive curve, is Malaysian’s national connectivity and Digital infrastructure provider, Telekom Malaysia Berhad (TM) through its enterprise and public sector business arm, TM ONE.
In addition, TM ONE is the only local Cloud Service Provider (CSP) selected to serve the Cloud needs of the Malaysian Government under Malaysia Digital Economy Blueprint (MyDIGITAL).
“After more than a year since the outbreak of Covid-19 in this country, Malaysian organisations’ response to the pandemic has changed from crisis response to building business resilience. Business leaders need to future proof their organisation by making investments in modular, scalable, and cost-effective technology infrastructure and data platform that allows them to meet their customer needs in an agile manner,” says TM ONE Head of Product and Innovation Mohamad Rejab Sulaiman.
TM ONE is securely positioned as the key enabler of the digital transformation for Malaysian enterprises and public sectors. Its Cloud services – Cloud α (pronounced as Cloud Alpha) helps organisations by reducing IT infrastructure complexity, and as a trusted partner helps to take their transformation forward through innovative offerings and solutions.
Speed is the name of the game in today’s digital economy. The Cloud’s clear benefits against on-prem infrastructure – the greater computing and storage capabilities, faster deployment timeframe, and the flexibility to scale up or down on-demand – enables organisations to venture into technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Robotic Process Automation (RPA) and many more to improve their service offerings to their customers and enhance customer experience.
TM ONE Cloud α’s robust and high resilience infrastructure is hosted in highly secured, Tier III certified, and global standards compliant data centres within Malaysia, thus ensuring their customers are able to fulfil their data residency requirements, and ultimately, data sovereignty.
Moreover, TM ONE’s Cloud Professional Service also offers a complete set of services that are designed to help its customers implement the necessary business and technology strategies for their organisation to succeed in the Cloud adoption journey.
This also includes strategy and business outcomes consultancy, baseline and readiness assessment services, Cloud design planning, migration services and workloads optimisation services.
Accelerating MyDIGITAL; Fulfilling the Government’s Cloud Needs
As the only local CSP, TM ONE is committed to providing a comprehensive range of ICT solutions to support Government agencies’ Cloud Transformation Plan.
“Data residency, locality and sovereignty are extremely important for Malaysian organisations when considering their Cloud services. Government agencies subscribing to any Cloud providers that do not reside in Malaysia will be subject to data regulations in the data centre’s territory. In addition, a Cloud service for the government must be able to ensure availability, uptime and compliance to sustain operations and staff productivity at all times, even in times of crisis,” Mohamad Rejab says.
He points out that TM’s state-of-the-art data centres Klang Valley Data Centre (KVDC) and Iskandar Puteri Data Centre (IPDC) fulfils all three (3) requirements. Both data centres, collectively named TM ONE Twin Core Data Centre, are rated as Tier III by the Uptime Institute, providing world-class cloud services, AI and advanced cybersecurity.
Cloud-Powered Public Sector Services
Thanks to its ability to handle large volumes of information, Cloud services will allow Big Data, AI, IoT and other applications to be used to strengthen the delivery of Government services to all Malaysians.
Cloud escalates the efficiency of data collection and management, which enables the Government sector to quickly expand new smart services across different agencies at lower implementation costs.
Mohamad Rejab also believes that the move to shift the public sector to Cloud will also highly benefit the rakyat. The move will be complemented by the Jalinan Digital Negara (JENDELA) plan, as service providers expand the connectivity roll out across the country, applications and services deployed on Cloud can be easily accessible by the public in all areas including the suburban and rural communities.
“TM ONE will also continue to grow Cloud adoption with the implementation of 5G, which is another significant avenue for greater connectivity. Together with more Edge and AI solutions, we will continue to expand our overall portfolio of digital solutions and expertise towards accelerating Digital Malaysia. We also foresee that in the next three (3) years, members of the public will become more aware of the need for Cybersecurity; meanwhile, TM ONE will continue to drive the growth of awareness, greater adoption of digital solutions, with the aim of increasing protection for the nation, and to serve the public overall interest,” Mohamad Rejab concludes.
