DHL Supply Chain, a contract logistics provider and a business division under Deutsche Post DHL Group, has appointed Noel Singgih as its Chief Information Officer (CIO) and Michael Lai as Chief Operating Officer (COO) for Asia Pacific.
Both Singgih and Lai are industry veterans who have proven track records in their respective areas of expertise and were instrumental in the success of many key initiatives implemented in the organization.
They take over from Steve Walker, who has recently been appointed Chief Executive Officer for the division’s regional cluster which includes Thailand, Vietnam, Cambodia and Myanmar. Walker, Singgih and Lai are part of the regional management board.
Noel Singgih was most recently CIO for Global Service Logistics, E-commerce and Warehousing in DHL Supply Chain.
“The pandemic has demonstrated that it’s critical to keep a keen eye on the horizon ahead, and accelerate digital transformation to future-proof our customers’ supply chains. I’m honored to be given this opportunity to bring direct impact and influence on deploying the very best digital solutions and innovations for our customers,” says Singgih.
Michael Lai was most recently the COO and Head of Solutions and Innovation at SF DHL Supply Chain in China, a role he assumed in 2019 after spearheading the strategic partnership between DHL Supply Chain and SF Holding in Mainland China, Hong Kong and Macau.
Lai has spent 18 years with DHL where he held senior management roles based out of Taiwan, South China, Macau, Hong Kong and Germany.
“I’m incredibly honored and excited about this regional role and look forward to meeting with our teams to better understand our operations across the multicultural cities in Asia to see where I can add value to existing processes and best practices. When it comes to the pursuit of operational excellence, I’m convinced that our laser focus on delivering customer satisfaction will help lead the way in continuous improvement,” Lai says.