FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, has strengthened its network and e-commerce capabilities in preparation for yet another busy holiday season in the Asia Pacific, Middle East and Africa (AMEA) region.
With the exponential growth of e-commerce and the soaring shipping volumes associated with it, FedEx is expecting the 2021 peak season to meet or exceed the unprecedented 2020 holiday season. Supply chain challenges, including ocean freight, are also adding to the demand for air cargo capacity as businesses replenish stock levels in time for the holiday season.
In the AMEA region, the company has taken steps including workforce additions, facility expansions, network optimization, and innovative e-commerce solutions to meet the needs of consumers.
“It’s never too early to plan ahead – shop early and ship early. This is especially true this upcoming holiday season with record-breaking shipping volumes on the horizon. In fact, nearly half (48%) of consumers worldwide plan to start their holiday shopping early this year, including 21% who had already started shopping in September,” says Kawal Preet, president, Asia Pacific, Middle East and Africa (AMEA) region, FedEx Express.
“At FedEx, we are gearing up our efforts to help e-tailers win the e-commerce race while navigating the complex supply chain landscape. With our expanded network, improved service reliability and suite of e-commerce solutions, businesses including e-tailers now have the right tools at the right moment to delight their customers through fast, flexible, cost-efficient, and seamless deliveries this festive season.”
FedEx has beefed up its network capacity by adding six new intercontinental flights on high-demand lanes, connecting the Asia Pacific with the United States and Europe.
To empower e-tailers with instant access to FedEx robust e-commerce portfolios and affordable shipping solutions without switching platforms or accounts, FedEx launched FedEx Compatible and Alliance program by teaming up with leading e-commerce platforms across the Asia Pacific.
In anticipation of end consumers’ growing focus on the traceability of their holiday items and the increased preference for personalized delivery services, FedEx enhanced its FedEx Delivery Manager, which allows customized delivery options, timings, and locations.
FedEx Corp and the operating companies plan to hire 90,000 new team members in the United States as part of its efforts to ensure there’s enough manpower to handle the peak surge.
