PLUS: Toll Payments Using Touch ‘n Go and SmartTag Will Still Be Available

With highway users raising concern over the use of RFID lanes for all PLUS toll booths from early next year onwards, the concessionaire has announced that the toll payments using Radio Frequency Identification technology being introduced at the Juru-Skudai stretch of the North-South Expressway will just be an additional option and not the removal of the others.

PLUS managing director Datuk Azman Ismail said toll payments using Touch ‘n Go cards and SmartTAG will still be available despite the introduction of the RFID technology.

“We hear and understand the concerns voiced by some highway users about the closure of the Touch ‘n Go and SmartTAG platforms and would like to clarify that both will remain operational and only one RFID lane would be provided at each toll plaza on the Juru-Skudai stretch,” he. Azman added that the toll transaction using RFID technology was the first step towards implementing toll transactions without the presence of toll plazas through the Multi-Lane Free Flow (MLFF) system.

As the long term goal is to go toll-less, PLUS is encouraging highway users to switch to the RFID toll transaction system by getting their RFID tags, now available online through the Touch ‘n Go eWallet application or Touch’ n Go portal, as well as at 39 RFID fitment centres across the peninsula. 

To bring about MLFF (toll payment without toll plaza) as implemented in other countries, highway users need to migrate to RFID first. This migration process will take a while to give the people the opportunity to adapt to the new toll payment technology,” he concluded.

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