Maybank Offers Payment Relief And Assistance For Flood Victims

Maybank has stepped in heeding the call by the Minister of Finance to assist those who have been badly affected by the flood disaster that had inundated many Malaysians.

The banking giant has announced a Flood Relief Assistance to individuals, SME, and other non-retail customers affected by devastating floods arising from heavy rainfall over the past few days. It added that the relief assistance is aimed at alleviating the financial burden of its customers impacted by the floods, which has caused significant property damage and roads impassable.

Among the assistance is deferment of financing/loan payment, a reduction in monthly installment, or extension of repayment tenure. Customers are advised to apply for assistance through the banking site’s official website or email.

Additionally, the Bank is also offering a waiver of fees and charges for selected services, such as the replacement of debit cards, ATM cards, or cheque books lost or damaged during the floods. It will also provide a waiver for late charges for credit cards of affected customers.

Its insurance arm, Etiqa, has additionally put in place a quick and easy claim process for its insurance policyholders and takaful certificate holders, with no forms or supporting documents required.

On-site claims for amounts less than RM20,000 will be approved instantly. Apart from claims, Etiqa is also assisting flood victims by distributing relief packets to affected areas.

“Given the significant impact arising from yesterday’s floods, it is crucial for us to render assistance through any means possible to our communities and employees so that we may overcome this challenging period together. We have granted paid leave on 20 December for affected employees in Federal Territory of Kuala Lumpur, Selangor and other areas affected by the floods in line with our mission of Humanising Financial Services,” said Group President & CEO of Maybank, Dato’ Sri Abdul Farid Alias.

Previous articleMAFI Postpones HPPNK 2021 Event
Next articleCelcom Allocates RM2 Million For Flood Affected Communities

LEAVE A REPLY

Please enter your comment!
Please enter your name here