Journify To Redefine Customer Experience With An Enhanced E-Commerce Platform

Journify, an integrated one-stop lifestyle digital platform representing the e-commerce and travel services business portfolio of Malaysia Aviation Group (MAG) is set to redefine its customers’ experience with an enhanced e-commerce platform and the launch of its new mobile app on iOS and Android.

Anchoring on travel and lifestyle, Journify offers a highly personalized travel experience solution that allows consumers to have easy access to information and knowledge to ‘discover’ their places of interests, facilitating them to ‘plan’ a bespoke experience, and completing it with a marketplace that allows them to ‘shop’ for the products and services they need, anytime, anywhere through userfriendly functionalities, straightforward navigation and product categorisation, all available on a single Journify app.

Group Chief Executive Officer of Malaysia Aviation Group, Captain Izham, said “We aim to make Journify the handbook for every traveller in and to Malaysia. This robust and engaging platform which benefits both merchants and consumers, reinforces the Group’s commitment to meeting travellers’ needs beyond flying. This also signifies our seriousness in building agility and robustness in our operations to better serve our digitally savvy customers.

We believe that the introduction of Journify is timely to complement the recent announcement on border reopening, with more and more customers opting for digital tools to plan for their revenge travel and socialising in the new normal.”

Currently, Journify focuses on merchants related to travel lifestyle and locally developed products and services. In its “Local Favorites” section, it features homegrown companies and products like Penan bags, batik clothing, Trapo car accessories and local food and beverages such as Taping Tapir and Durian Hill. Journify will also collaborate with Karyaneka to promote local artisans to travellers.

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