Ministry Issues Requirements For Online Business Owner

With online businesses flourishing especially in recent times, KPDNHEP has announced a list of information that all online business owners are required to be transparent with to their customers.

  1. Name of the business owner (individual/company)
  2. Company registration number
  3. Clear product description
  4. Terms and conditions
  5. Price of the product and delivery charges if applicable
  6. Payment methods
  7. Estimated delivery time
  8. Information about the business owner such as:

a. Email address

b. Contact number

c. Address

Business owners who do not follow these will be charged heftily under Consumer Protection (Electronic Trade Transactions) Regulations 2012, Consumer Protection Act 1999.

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