Boosting Cyber Protection in the Healthcare Industry

The recent COVID-19 pandemic has underscored the importance of the healthcare industry on a global scale. From the frontliners (doctors, nurses, first responders) to vaccine researchers, healthcare professionals have been crucial in the containment and mitigation of not only COVID-19, but other medical crises as well.

Given the importance of the healthcare industry, then, it is not surprising that cyber criminals see the industry as a desirable target. Healthcare data is perfect for identity theft and insurance fraud (and can command a good price on the black market); ransomware has a far more significant impact on healthcare providers due to human lives being potentially at stake; and medical and other IoT devices are often not built with security in mind. Healthcare providers can also be saddled with legacy and outdated computer systems.

Governments across the world are aware of the need to secure healthcare-related systems and data, and have come up with various ways of addressing the issue.

Legislation and regulatory requirements are one of the primary ways; healthcare providers in the US have to comply with HIPAA, for instance. Other countries have set up specific agencies to deal with healthcare cybersecurity; In Australia, for example, this is done by the Australian Digital Health Agency.

For healthcare providers themselves, a simple one-stop solution could be to engage the services of an external expert in cybersecurity. Celcom offers a wide range of services via its strategic partnership with Telefónica Tech, which is a member of the Cyber Threat Alliance (CTA) and the Anti-Phishing Working Group (APWG).

Celcom’s Cyber Threat solutions cover both Digital Risk Protection (DRP) and Celcom Vulnerability Risk Management (VRM), providing healthcare industry players with reliable, world-class security.

DRP uses technology, tools, and expertise, to monitor data sources and identify threats against a healthcare organisation’s digital footprint. It covers the entire lifecycle of cyber threats, starting with a 24/7 team that monitors the open web, deep web, and dark web, in search of references and mentions to organisational assets. VRM identifies and remediates threats in enterprise systems through a combination of 24×7 automated scanning with both persistent as well as manual penetration testing by experts. Organisations can then manage the vulnerabilities, while the service ensures that the appropriate measures have been taken and the detected vulnerabilities have been solved.​

Celcom’s Cyber Threat solutions are complemented by a round-the-clock dedicated cyber operations team. Enterprises have direct contact with a Local Analyst with tailored-made deliverables based on their needs.

Celcom also provides the Cyber Guard Device solution to help safeguard mobile devices such as smartphones and tablets. The service encompasses a range of device security and management solutions, using machine learning to defend businesses on a device, network, and application level. The Cyber Guard Device solution also helps defend against phishing.

The Cyber Guard Device solution comes in a range of subscription levels starting from Basic, and moving across to Standard, Advanced, Pro and Max tiers. The Basic plan is powered by Zimperium, and allows businesses to install an enterprise-class, on-device security engine on Android and iOS devices that protect them against harmful WiFis and malicious apps. The Cyber Guard Device solution uses patented, behaviour-based analytics on the device to detect threats in real-time.

The more advanced plans feature a cloud-based service to manage devices, as well as the apps and content on these devices. This enables healthcare industry players to provide their employees with access to apps and corporate data from their mobile devices, whether these devices are owned by the business, or owned by the employees themselves (BYOD, or bring-your-own-device).

Healthcare providers are thus able to customise and tailor cybersecurity packages to suit their individual needs. Get started on upgrading cybersecurity with Celcom by visiting

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