Malaysia Airlines has renewed its 5-year partnership with SITA which will allow the airline to leverage the solution specifically designed for the air transport industry.
SITA Connect is said to lower connectivity costs, improve quality of service, enable ease of access to new features and applications, and facilitate passengers’ check-in process worldwide, benefiting from its global presence at over 650 airports across 220 countries and territories.
The solution will also provide network connectivity that allows team members to access central systems from anywhere, supporting the airline’s worldwide operation for employees working remotely. MAS said security was a key factor in selecting SITA’s solution to support the airline’s critical operational systems.
Izham Ismail, Group CEO, Malaysia Airlines, said: “ Boosting the connectivity, security, and agility of the backbone technologies that support Malaysia Airlines will ensure we are ready for the influx of passengers over the coming months and poised to deliver a seamless travel experience for all.“
Sumesh Patel, APAC President at SITA, said: “SITA has a long history of collaboration with Malaysia Airlines. We’re excited to renew the relationship once more by upgrading several services that will ultimately help deliver a smooth passenger process. Operational efficiency is under the microscope in the wake of the pandemic, and we’re committed to helping the industry recover with smart solutions that are resilient, agile, and cost-effective.”
