The Public Service Department (JPA) has denied allegations that the Director General of Public Service (KPPA) Datuk Seri Mohd Shafiq Abdullah uttered abusive words toward an Immigration officer at the Kuala Lumpur International Airport (KLIA) yesterday morning.
Considering the related allegations seriously, JPA recommends that the matter be properly investigated by the relevant authorities.
JPA in a statement today asserted that all charges against KPPA are baseless and maliciously intended to bring down his image as the highest official of the government.
According to the statement, KPPA has reprimanded the Immigration department at KLIA regarding non-compliance with practices and procedures where officers did not check travel documents and passports of KPPA and delegations abroad, and instead they were directed directly to the customs inspection counter to continue their journey.
“JPA is of the view that non-compliance in checking immigration documents such as passports is a serious offense under the law. In fact, officers who do not comply with Immigration rules abroad may be subject to disciplinary action,” according to the statement.
JPA also denied that the remark was made in public.
KPPA only advises officers to abide by the rules and help resolve such issues prudently. He also recommended that the Immigration Department at KLIA should increase compliance with standard operating procedures (SOP) to avoid any non-compliance with immigration,” according to the statement.
Going viral on social media since yesterday, the allegation of an officer on duty as Head of Immigration Operations at KLIA was scolded in public because no Immigration officer was stationed at the counter of the VIP room when the high-ranking government official arrived in the room.
Following the allegation, Home Affairs Minister, Datuk Seri Hamzah Zainudin ordered the Immigration Department to conduct an investigation into the matter in order to get clearer information about the actual incident.