Ninja Van has been appointed as TikTok Shop’s logistics partner in Malaysia, Indonesia, and the Philippines where online purchases checked out on the platform will now be picked up from sellers, sorted in hubs, and delivered to shoppers.
“Rocket Internet’s 2011 entry to SEA sets the e-commerce wave in motion, accelerating our growth since the company’s establishment in 2014,” said Alvin Teo, Chief Partnerships Officer, Ninja Van Group. “Being there right from the start allows us a front-row seat to the e-commerce evolution in SEA.
TikTok Shop is a new innovative marketplace fully integrated into the platform and is seeking to grow its business model in the lucrative eCommerce segment..Powered natively within the platform, merchants’ products are recommended to TikTok audiences through in-feed videos, livestreams, and a product showcase tab prominently featured on their TikTok profile pages.
- Michelle Chong, Operator at skincare brand Grace and Glow: “TikTok has been a great platform for our brand to showcase our creativity, as well as to better connect with our customers. With Ninja Van Malaysia as a delivery partner, the pick-up and delivery arrangements have been very seamless and we’re also happy to see that our products are delivered to customers quickly.”
- Rismah Amir, Founder of Ismah Collection: “Since partnering with Ninja Van Malaysia, I found that the return rate especially for our Cash-on-Delivery (COD) items have drastically reduced and our customers are also pleased with their fast delivery experience. Suffice to say we’ve been very happy with the Ninja Van Malaysia team and their top-notch customer service.”
As of August, 2022, TikTok Shop has been introducing local-to-local e-commerce solutions in six SEA countries: Malaysia, Indonesia, Thailand, Vietnam, the Philippines, and Singapore.
