KTMB has assured that it will look into upgrading the train service in Klang Valley soonest as plans are already in place for a double track and the addition of coaches to fulfill customer demands.
Group Chief Executive Officer Datuk Mohd Rani Hisham Shamsudin said the challenge faced currently was to repair the old tracks along the Rawang station to Kuala Lumpur which still uses a single track. “We are aware that the single track will affect the timetable and travel time, including the age factor of the train and the limitation of the number of trains.” But reiterated that his team and relevant ministries involved are encouraged to speed up the upgrading project as planned. Among the action that is to be taken is to repair old trains as soon as possible so that they can be used in addition to buying new trains.
This comes from complaints from the public on the lack of coach seats and tickets always running out during all holidays including the recent National Day holiday. The CEO said to overcome the demand, KTMB will announce an increase in the number of coaches on each journey to meet the increased demand for tickets.
“We are not increasing the itinerary, but we will increase the number of seats, for example, a train that has six coaches will be increased to 12 coaches,” he said.