The latest 2024 Wellness at Work Report by Employment Hero reveals a significant rise in employee burnout in Malaysia, highlighting the urgent need for better flexibility and remote working options. According to the global employment authority’s report, two-thirds of Malaysian employees are currently experiencing burnout, up from 58% in 2022 to 67% in 2024.
The report, which surveyed 1,015 Malaysian employees, indicates that millennials are the most affected, with 69% reporting burnout, followed by 64% of Generation Z. The main contributor to burnout appears to be difficulties in maintaining work-life balance, with 55% of employees rating their work-life balance as poor or average. Notably, 58% of fully remote employees reported an above-average work-life balance, compared to 44% of hybrid employees and 42% of those working in-office.
Ben Thompson, CEO and co-founder of Employment Hero, emphasised the need for employers to adopt remote working and flexible arrangements more broadly. “The recent amendments to the Employment Act 1955 in Malaysia, which regulate flexible work arrangements, are a positive step forward,” Thompson said. “By offering remote work and flexibility, employers can help their teams achieve a better work-life balance, reduce burnout, and improve overall job satisfaction. Supporting employees’ wellbeing contributes to a more productive and motivated workforce.”
The report also highlights that 88% of knowledge workers wish to work remotely at least one day per week. Remote and hybrid working arrangements are perceived as beneficial not only for work-life balance but also for personal finances. With only 53% of employees feeling on track with their financial goals and 49% believing their workplaces are inadequate in addressing rising living costs, financial stress is a significant factor in the increasing burnout rate.
Roopy Dhaliwal, Head of People Experience at Volvo Car Manufacturing Malaysia, supports the report’s findings. “Addressing stress and burnout among younger employees requires a multifaceted approach tailored to their unique needs. Flexible work arrangements are crucial, especially for working parents and younger employees balancing academic commitments. Incorporating stress management workshops and support groups can significantly reduce stress. Ultimately, flexible work policies are essential for creating a work environment where employees can perform at their best while maintaining their wellbeing and work-life balance.”
Despite the challenges, there is some optimism. The report found that 52% of employees rated their employer’s commitment to improving overall health and wellbeing as above average, and 77% of Malaysians expressed satisfaction with their working relationship with their manager. Flexible working options, along with competitive pay, are seen as key incentives for retaining and attracting talent in the current job market.
