“How do I become a seller on Shopee?”, “Is it easy to sell my things on the platform?”, “How do I boost my sales?” are some frequently asked questions by prospective and existing sellers on Shopee. Diving into e-commerce head-on can be daunting, especially into an ocean of growing online shoppers across Malaysia who are digitally-savvy and are constantly seeking convenience, fulfilment and enjoyment when shopping online.
To encourage potential business owners to start selling on Shopee, Shopee University was launched in 2016 to help them optimise and grow their business on the platform. The workshops featured three different levels – beginners, intermediate and advanced, to cater to the different expertise of sellers, from starting a business online to mastering the art of selling on the platform and more. To date, over 5,000 sellers have participated in the workshops.
“Through Shopee University, we guide sellers, provide insight on latest industry trends, plus exclusive access to our latest features, product updates and promotions as we strive to create a safe community for both shoppers and sellers. Together with FPX, we have made it accessible for existing and potential sellers to start selling effectively through upskilling using the online tutorials. Initiatives like these are in line with our brand’s long-term strategy to empower more Malaysians to capitalise on the booming e-commerce trend including driving the spirit of entrepreneurship to benefit and bring improvement to the lives of those within the B40 (low-income) group by having multiple streams of income. This is also in support of the nation’s economic agenda in creating a conducive entrepreneurship ecosystem to create entrepreneurs who will bring about transformative change to the various sectors and communities that they are in,” said Esten Mok, Head of Operations, Shopee Malaysia.
In its quest to empower more Malaysians to kick-start their e-commerce journey, Shopee University is collaborating with FPX, the official online payment partner for Shopee, by launching online tutorials for sellers. As an alternative to participating in the workshops, sellers are now able to learn and gain knowledge in the comfort of their own home or even on-the-go through on-demand content.
FPX, operated by Payments Network Malaysia Sdn Bhd (PayNet), is Malaysia’s preferred online payment solution that allows customers to pay for their eCommerce purchases using funds in their current, savings and credit card accounts at 29 banks in Malaysia. For Shopee sellers, FPX payments is instant, fast and secure.
Similar to the workshops, the online tutorials will feature topics on how to get started on Shopee, FPX step-by-step guide on making payments simple and effortless for online transactions, ways to optimise the functions in Shopee, maximise online marketing, how to fulfill and deliver orders through Shopee third-party logistics partners and more. All these efforts are to aid local entrepreneurs to succeed in an increasingly mobile-centric environment. They are conducted by industry experts armed with skills and insights relevant to both beginners and experienced online sellers.
“FPX is privileged to be the preferred payment partner of Shopee. FPX provides the most cost effective and efficient means of collecting payments online. We are pleased to partner with Shopee to bring the convenience of FPX to the merchants and customers.” said Tay Gim Soon, Group Chief Operating Officer, Payments Network Malaysia Sdn Bhd.
The Shopee University online tutorials will be available on the Shopee’s website, under the Seller Centre page; one video will be uploaded every week. There are 10 videos in total.