RHB extends financial relief and humanitarian aid to customers affected by the flood

RHB Banking Group (RHB) has initiated humanitarian relief efforts for flood victims and will also be providing financial assistance through its Flood Relief Assistance programme for customers who were affected by the recent floods in the country.

Customers impacted by the floods may apply for deferment of instalment payments on housing and Amanah Saham Bumiputera (ASB) loan/financing facilities as well as a waiver on late payment charges for these facilities for a period of up to six months. 

Applications may also be made to defer instalment payment for Personal and Auto loan/financing, and Easy Loan, and for waiver of late payment charges for up to three months.

Additionally, affected customers may apply for a waiver on late payment charges for Credit Cards for up to three months and for card replacement fees for ATM, Debit Cards, and Credit Cards. 

As for businesses and SMEs, the applications will be evaluated on a case to case basis. 

In addition to the Flood Relief Assistance programme, RHB Foundation extended its humanitarian aid efforts over the weekend to 400 families whose homes were badly hit by the rising flood and those who were placed in various relief Centres within the affected areas in Pahang, Terengganu, Kelantan, and Johor. 

The aid amounting to a total of RM200,000 was in the form of dried food, basic necessities, and cash contributions. 

RHB customers affected by the floods and who would like to apply for the Flood Relief Assistance programme may visit RHB’s website for more information and may apply for the programme from January 13 onwards.

“We truly empathise with the plight faced by those impacted by the rising floods, more so at a time when we are facing a spike in Covid-19 cases. We hope through the Flood Relief Assistance programme, we are able to lighten the burden faced by our customers during these trying times. 

Our teams within the regions affected by the floods have also started distributing food supply and basic necessities to the 400 families, ensuring that humanitarian aid reaches the flood victims as soon as possible,” Khairussaleh Ramli, Group Managing Director of RHB Banking Group stated.

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