IDC on the business value of SAP Concur solutions

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International research firm IDC believes that much business value can be derived from SAP Concur solutions.

SAP Concur has a strong reputation for being the world’s leading brand for integrated travel, expense, and invoice management solutions. The solutions integrate travel and expense processes and data to help organisations manage employee spending on an end-to-end basis, improve transaction visibility, and optimize policy compliance.

To evaluate the real-world effectiveness of SAP Concur solutions, IDC had conducted in-depth interviews with several worldwide organisations using the solutions for their business travel and expense reporting and operations. 

This exercise was conducted against the backdrop of the travel and expense paradigm being forced to change as it is beset with global socio-economic uncertainty and dramatic business model changes, including growth in digital-first models and remote working.

“As a result, today’s finance departments must have the tools capable of helping users improve operational efficiency and enhance the employee and traveller experience even amid such swirling winds of change. As business travel is returning, finance leaders and travel managers will need to be open to upgrading their operational infrastructure,” said the IDC study.

The IDC analysis found that these organisations realised significant value from SAP Concur solutions by:

• Fostering greater business efficiencies in travel and expense management and providing significant savings for professional staff

• Increasing the productivity of finance and travel support staff responsible for processing business travel and expense reports

• Enabling business travel savings based on the easier implementation of and compliance with organizational travel policies while also minimizing data loss

“SAP Concur solutions integrate travel and expense (T&E) processes and data to help organizations manage employee spending on an end-to-end basis, improve transaction visibility, and optimise policy compliance,” said the IDC study, adding that the solutions present finance leaders with extensive capabilities to automate T&E workflows and integrate with other business applications to enrich data flows.

“Applications from SAP Concur solutions help finance team align the dual priorities of improving control and visibility into administrative areas such as budgeting, forecasting, and T&E policy management while delivering a seamless experience to end users and business travellers.”

To download a copy of the IDC report, click here.

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