AIA Introduces Mental Health Protection For The Workforce

AIA has launched a first-in-market Mental Health Solution, in collaboration with ThoughtFull, a Southeast Asian-based digital mental health platform. This new solution enables employers to provide better care and end-to-end support for their people’s mental wellbeing. 

The new Mental Health Solution is part of WorkWell with AIA, a proposition under the insurer’s Total Corporate Solutions. WorkWell with AIA offers a suite of solutions and services that provides guidance to organisations who are seeking to nurture and improve their employees’ well-being.

The Mental Health Solution comes with two distinct features:

  1. Digital Access to Mental Wellness
    1. Unlimited 1-on-1 access to professional mental wellness coaches for daily bite-sized coaching
    2. Self-guided learning content and wellness tracker 
    3. Mental wellness programmes, webinars, and workshops 
    4. 24/7 Wellness Hotline for crisis interventions 
  1. Coverage for Mental Health Benefit 
    1. Covers employees for consultations, medication, and treatment costs provided by a Psychiatrist and/or a Physician due to a mental health condition 
    2. Includes coverage for the employees’ dependents 
    3. Offers cashless or reimbursement options 

The services under Mental Wellness are made possible through AIA Malaysia’s strategic partnership with ThoughtFull. Employees covered by the Mental Health Solution will be able to access unlimited 1-on-1 daily coaching with a certified mental wellness professional, track their levels of stress, anxiety, and depression in real-time, read science-backed digital content and use mood trackers and guided thought journals via the ThoughtFull app.

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