WhatsApp Launches In Chat Payment For Singapore Businesses

WhatsApp in Singapore launches a new in-chat feature allowing users to pay some local businesses via a new in-chat feature from Tuesday (May 9).

This payment feature, which will enable customers and businesses to buy and sell directly on WhatsApp, is being rolled out to some Singapore-based businesses, the messaging platform said in a press release. 

It added the feature will be “available to many more in the coming months”. 

According to the WhatsApp website, this payment option is already available in Brazil and India. 

It was launched in Brazil in June 2020, marking the first time the payments platform used on Facebook was woven into WhatsApp. The messaging platform is owned by Meta.

The option to enable payments on WhatsApp in Singapore is available to local businesses using the WhatsApp Business Platform, it said.

Local businesses such as lifestyle boutique Tye Tye, pastry shop Baker’s 13 and plant-based butcher Love Handle are already on board. 

Other local businesses that are interested in offering this feature to their customers can work with WhatsApp’s business solution providers, it added.  

The platform is supported by payments service provider Stripe, and will allow Singapore residents with a locally-registered WhatsApp number to pay using Visa, MasterCard and American Express credit cards, debit cards or PayNow. 

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