Marriott International, Inc. has announced the appointment of Lisa Low as the Hotel Manager and Nuno Abreu as the Director of Beverage and Food (B&F) for W Kuala Lumpur.
Opened in August 2018, W Kuala Lumpur is the brand’s first hotel in Malaysia, offering stunning views and a unique urban escape in the heart of the city.
Lisa, who has been with W Kuala Lumpur since February 2020, brings a wealth of experience to her new role. Celebrating her fourth year with the W brand, she previously served as the Director of Sales & Marketing, demonstrating her commitment to empowering women in leadership positions.
Her career began at Four Seasons as a sales manager, followed by roles at The Westin Langkawi and Sheraton Imperial Kuala Lumpur. Lisa also held various positions within Starwood Hotels, including the St Regis and Andaman, before becoming Director of Sales at Hilton Kuala Lumpur.
In her new role as Hotel Manager, Lisa will report directly to General Manager Volker Burth. She will be responsible for ensuring guest satisfaction, fostering team engagement, and developing sales strategies to enhance the hotel’s success.
Nuno Abreu, also recently appointed as the Director of B&F, has over a decade of experience in the luxury food and beverage sector. His previous roles include positions at The St. Regis Dubai and The Ritz-Carlton Hotel Company.
Reporting to Lisa, Nuno will oversee banquet services, in-room dining, and the hotel’s four B&F outlets: Flock, YEN, Living Room (Woobar), and the WET Deck, known as Kuala Lumpur’s premier pool and rooftop bar. His focus will be on menu creation and enhancing the dining experience in collaboration with the hotel’s culinary team.
Volker Burth expressed enthusiasm about the new appointments, stating, “It is both a joy and an honour to welcome our newly appointed leaders who are no stranger to the W Kuala Lumpur family. Their dedication to creating unforgettable guest experiences has significantly contributed to the hotel’s reputation both locally and internationally.”
W Kuala Lumpur features 150 stylish guest rooms and suites, showcasing contemporary design. The hotel includes 18 exceptional suites, such as two WOW suites and the Extreme WOW Suite, offering over 520 square meters of luxury living space.
Guests can enjoy W’s signature amenities, including W beds, pillow menus, state-of-the-art entertainment systems, and high-speed internet access, ensuring a truly connected and comfortable stay.
With a focus on delivering exceptional experiences and staying true to the W culture, both Lisa and Nuno are set to lead W Kuala Lumpur into an exciting future.
