KPJ Healthcare Bhd has partnered with NetSfere to implement an encrypted communication platform across its network of 30 hospitals nationwide. The move aims to safeguard sensitive information while enhancing collaboration among healthcare professionals.
The platform, hosted on Amazon Web Services in Malaysia, offers end-to-end encryption, secure file sharing, voice and video calls, and centralised IT administration controls to ensure compliance with Malaysia’s Personal Data Protection Act and healthcare standards. It also features Net-C, an AI assistant that allows clinicians and staff to securely access workflows and information in real time.
Early adoption at KPJ Pasir Gudang Specialist Hospital, Johor Specialist Hospital, and Ampang Puteri Specialist Hospital has shown strong uptake and improved secure clinical communications. Over 2,900 user licences are set to be deployed across the KPJ network to support doctors, nurses, clinical teams, and hospital management.
Chin Keat Chyuan, President and Managing Director of KPJ Healthcare, said, “This partnership with NetSfere strengthens how our people connect and work together, as well as protects the trust our patients place in us.”
Anurag Lai, CEO and President of NetSfere, added, “Our platform was built to exceed international benchmarks for security, compliance and communication excellence.”
The initiative forms part of KPJ Healthcare’s broader commitment to innovation, integrating clinical care, education, and research to enhance patient outcomes and advance Malaysia’s private healthcare sector.
