The Land Public Transport Agency (APAD) has defended its enforcement action following the cessation of operations by an express bus operator in central Kuala Lumpur, saying the move was taken to ensure compliance with regulations requiring services to operate from licensed terminals.
APAD said the issue began last year when the operator was directed to relocate operations from the city centre to approved terminals as part of broader efforts to ensure safer, more orderly intercity bus services.
The agency stressed that the directive was part of a nationwide regulatory framework, not targeted at any single company.
According to APAD, the operator later ceased services at Hotel Corus KLCC after its site was redeveloped, while a moratorium was granted to allow a transition period to approved facilities. However, the agency said the operator failed to relocate to any licensed terminal or transport hub after nearly five months, prompting enforcement action in May 2026.
APAD also clarified that it has never licensed Tun Razak Exchange as a bus terminal, and that no approval has been granted for any express bus operations to be based there.
The enforcement, effective May 19, applies to all express bus operators and prohibits pick-up and drop-off activities at unlicensed locations, which APAD said pose safety risks and contribute to urban congestion.
To support compliance, APAD said several approved hubs remain available, including Lalaport, IOI City Mall Putrajaya, 1 Utama, as well as established terminals such as Terminal Bersepadu Selatan and Terminal Bersepadu Gombak.
The agency added that it remains open to engagement with operators and reiterated that consolidating operations at licensed terminals would improve safety, efficiency and long-term industry coordination.
