Hotel Maya is going from strength to strength since veteran hotelier Teekay Goh became its General Manager less than a year ago.
When Business Today caught up with him and Director of Sales and Marketing Christy Woon recently, they were both welcomed guests with warm hospitality, while the employees ensures all guests request are attended to.
“Customers is at the heart of everything we do: From the moment guests step foot into Hotel Maya, to ensuring that they leave with fond memories of their experiences here,” says Goh, who has more than two decades of experience in the hospitality industry. Having grown up in Germany, he brings with him a culture of efficiency and quest to constantly delight customers.
Goh attributes Hotel Maya’s ongoing popularity with both locals and foreigners to its owner which is constantly investing and upgrading rooms and facilities for the benefit of guests.
“Hotel Maya is very fortunate to have a very supportive owner in Selangor Dredging Berhad. Our owner understands that we need to continuously invest in our facilities and offerings so that visitors and guests continue to experience the ‘wow’ factor in Hotel Maya,” he adds.
Hotel Maya prides itself to be a 5-star ‘boutique urban resort’ in the heart of Kuala Lumpur, Malaysia. A stone’s throw away from the Kuala Lumpur City Centre (KLCC), the hotel offers spacious rooms and suites, spa, trendy food & beverage outlets and many other facilities that make up the total Maya experience.
According to Christy Woon, the hotel constantly gets recurring local customers seeking out its winning food outlets, coupled with attractive promotions. For example, the hotel is currently offering on weekends an “all you can eat” Japanese Buffet Galore, while has proven to be extremely popular with people in the Klang Valley.
“Occupancy is also on the rise,” Woon adds. The hotel is extremely popular with both the corporate and leisure guests from Europe, Singapore, Indonesia and China.
“We offer a resort-type environment, with Hotel Maya setting a new benchmark for a unique yet pleasant experience. As you enter the hotel, your senses are truly transported to exotic realms!” says Woon.
Meanwhile, Goh says that it is the hotel’s commitment to continue being “an epitome of class balanced with a fresh design.”
“The stylish interior of our beloved hotel is finished with bamboo panels, areas that incorporate flowing water and elegant furnishings creating an ambience which is both contemporary and compelling.”
Hotel Maya also recently hosted and sponsored the live music concert, “Remembering Whitney – The Greatest Love of All”, in Kuala Lumpur.