More women in the tech industry means better tech for all

By Susian Yeap

As technology becomes more widespread, more and more tech companies are beginning to recognise the importance of diversity within their organisations. Although women are still largely the minority when it comes to science, tech, engineering, and math (STEM) fields, the situation is not as dire as it used to be.  

According to latest figures measuring the percentage of women in the biggest tech companiesthe number of women in tech corresponds to the number of women in the workforce within other industries.  

This indicates that the lack of gender diversity is not just an issue in the tech industry. The good news is that people are now more aware of it, leading to them taking action to improve the situation. 

Over the years, tech companies like Facebook have seen a growing percentage of women in their workforce, with significant increases in technical and leadership roles. In 2018, 36 percent of Facebook employees were women. With the way work is changing, there are more opportunities for women to work the way they want to.  

The rise of the gig economy has given stay-at-home moms and other women who cannot commit to the nine-to-five an opportunity to join the workforce on their own terms. This new culture is slowly but surely evening out the scales that is gender diversity.  

At the same time, there is a growing number of prominent women in tech who are paving the way for other women and adding their voice to the calls for diversity. They have taken it upon themselves to show the world that diversity is not just necessary; it is critical to success.   

Preventing gender bias in machine learning 

As critical as diversity is in any industry, it is even more so in artificial intelligence and machine learning. Many AI companies are beginning to realise that it is necessary to have a diverse workforce, especially since case studies have shown that AI systems have fallen short with female users or even shown discrimination based on culture.   

Inherent bias while developing AI/ML models and algorithms can result in machines that exclude certain portions of the population. Considering how diverse the world really is, this bias results in machines that do not perform as well and could even be considered “faulty”.    

In order to produce machines that are truly effective and can function at higher levels of accuracy, it is crucial to increase diversity in the AI development phase. If removing gender bias is the goal, women must be included in the process.  

Hidden figures in the machine 

In the AI/ML industry, there is already a portion where women are making up a significant percentage of the labour pool — data labelling 

Although the work is labour intensive, it is also something that can be done remotely, without fixed working hours. This is an arrangement that makes it the perfect fit for a lot of women, especially stay-at-home moms.  Data labelling used to be “low level work”, akin to rote labour on factory floors. This part of the AI/ML process was usually outsourced to lower income countries, where workers were overworked and underpaid.  

However, companies are beginning to see the need for a specialised workforce. Data labellers today must be skilled enough to provide the “human touch”, imbuing the algorithm with enough nuance and ability to make accurate judgements. The data labelling process also requires a high level of attention to detail, which many women excel at.  

The high percentage of women in the AI/ML industry has shown that it’s possible for women to take on more prominent roles in tech. Creating the right environment for work goes a long way towards the advancement of the tech industry; we’d lose out on a whole population of skilled workers if we didn’t.  

When it comes to diversity in the workplace, we still have a long way to go. It is a topic that needs its proponents. We must continue to keep discussing it and create an awareness of its importance.  

And as more women rise the ranks in tech, they will hopefully, inspire the next generation of data scientists, engineers, and CTOs.  

Gender equality is not something that happens overnight and although we may not be there yet, we are making progress.   


Susian Yeap, Chief Operations Officer and Co-founder of Supahands

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