Chief Operating Officer, Nazar Abdul Raof shares why its important for companies to opt for a more holistic approach when it comes to building management and how a more sustainable option can benefit them in the long run
Asset Facilities Management (AFM) is the service of managing buildings and the assets within it and Alam Flora Environmental Solutions is committed to offering companies and businesses in Malaysia a more holistic approach to AFM.
Through AFES, the AFM service is broken down into two segments. The first being the hard service where companies only require AFES to maintain some parts of their building. This includes the maintenance and repair of lifts and escalators.
More often, these services are outsourced to separate services while the soft services which includes housekeeping and cleaning is done by the companies themselves. However, with AFES’ AFM service, companies do not have to seek out different companies as a more holistic option can be obtained from AFES.
“A more holistic solution is definitely in demand now and with AFES, companies can go beyond just employing us to carry out maintenance and housekeeping, we also offer waste management services. This puts us in a very unique position in the market as we are able to offer a total solution,” says Chief Operating Officer, Nazar Abdul Raof.
In terms of AFM’s comprehensive range, Nazar says AFES is able to convince companies to take on the services based on the benefits it is able to provide. From lower costs to a more efficient management style, companies do not need to hire more than one party to manage their assets within the buildings.
AFES also specialises in offering companies the integration of smart technology to better manage their assets and buildings, be it either just one or more than one branches or buildings.
Additionally, Nazar says that through AFES’ computerised maintenance management system (CMMS), it allows them to monitor any changes and issues taking place with systems within companies remotely. This comes in as a more effective method in the current pandemic the country is experiencing.
“Currently, we are developing what we call the Conditional Base Maintenance which allows us to immediately detect disruptions in systems, be it the air conditioning or the lighting in the building and get our team to report to both the client and maintenance person-in-charge on the spot.
“The system can also be in sync with smartphones and has been proven to be cost effective and sustainable in the long run,” Nazar says.
Incorporating the sustainable element
Furthermore, they are also committed to showcasing the core of AFES into their AFM services. By injecting the element of sustainability, not only can they avoid poor management and cost reduction, AFES” will also be able to further recommend ways to reduce energy consumption and the need to consider other sustainable initiatives through the data and research.
Nazar also believes in the importance of being creative when it comes to offering companies the AFM service. “We don’t want to just go to a company and convince them to take up our services, we actually want to work alongside them to provide the best curated service there is,” he says.
“AFES does this through training them through a series of sustainability themed workshops and getting leaders to acknowledge the importance of integrating a more sustainable element into the managing side of their company assets,” Nazar adds.
Companies that are worried about the initial costs will also be offered an option of paying later with AFES investing the initial costs. This is part of AFES’ efforts to showcase potential clients their commitment to help companies in Malaysia get started on their journey towards more sustainable operations.
Grants are also available for companies looking to invest in better equipment and technology. Training and the right instruction methods are also provided by respective teams within AFES to guide companies to better adapt to the more sustainable adoption of initiatives.
AFES currently works with 36 clients which includes both hard and soft services including the Home Ministry in managing the border between Malaysia and Thailand. This includes the management of over 500 cameras overseeing the safety of the country’s borders.
“We are also working with Maybank and we have been able to offer them the building management services which oversee improving their power consumption efficiency levels through change of lighting and proper auditing as well,” Nazar tells BusinessToday.