HSBC Malaysia is moving towards working a hybrid work model of work in line with its commitment to the Future of Work (FOW) model and its move to its new headquarters in Menara IQ, Tun Razak Exchange (TRX)
HSBC said that this will empower HSBC employees with the flexibility to decide on the arrangement best suited to their roles and their customers on when they would like to work from the office or from home.
It said that by implementing the hybrid work model, HSBC aims to promote better health and wellbeing amongst its people. The new flexible working style will also see improved productivity as engagement between teams and customers become more purposeful.
Commenting on the new work arrangements, Sugunah Verumandy, Country Head of Human Resources, HSBC Malaysia, said: “How we work today is different from the past. Many of our people felt just as, if not more, productive at home as in the office throughout the pandemic. But some also told us they have often worked long hours and have missed human interaction. Learning from this, we are continuously and proactively shaping the way we work.”
“Hybrid working is not only about where we work, it’s about how and when we work. We’re creating a culture that enables us to be at our best and deliver exceptional outcomes for our customers- a culture that promotes flexibility, collaboration, learning and wellbeing in both the physical and virtual workplace,” Verumandy added.
The hybrid work model is part of a global initiative to improve wellbeing, provide more flexibility, and reduce the global office footprint by more than 3.6 million square feet-or around 20% by the end of 2021.
In Malaysia alone, HSBC has invested more than RM1 billion into Menara IQ at TRX as part of its commitment to enhance focus on work flexibility, providing a fit-for-purpose modern working environment, and integrating the highest standards of environmental sustainability.
