Standard Chartered fully supports Bank Negara Malaysia’s new measures to strengthen safeguards against financial scams, it added that the bank will reinforce online banking security for Malaysian customers.
Mak Joon Nien, Chief Executive Officer, said, “Our customers’ financial safety – including protecting their savings and investment from fraudulent activities – is a top priority for us. Scams are getting increasingly sophisticated and it’s imperative that we stay one step ahead. We do this by combining the best technology and banking security to help manage customers’ money safely.”
The bank’s state-of-the-art Collective Intelligence and Command Centre plays a pivotal role in its rapid response capabilities to serve its clients and operates on a 24/7 basis and is staffed with the Bank’s top software engineers, cyber security experts, operations specialists, and service partners. Designed to be the nerve centre of the Bank, the CnC leverages on the latest digital technologies and expertise to provide information on technical and process status in real-time, increasing the Bank’s situational awareness and rapid response capabilities said Mak.
In addition to the above measures to tighten the detection rules and triggers for the blocking of scams related transactions, Standard Chartered has also further strengthened other measures.
