Maxis closed the financial year ended 31 December 2022 with growth across its consumer and enterprise businesses, service revenue came in at RM8.3 billion up 4% compared to 2021.
EBITDA rose 1.6% to RM3.93 billion with a strong operating cash flow of RM3.3 billion, the telco declared a dividend of 5 sen per every ordinary share bringing the full year dividend to 20 sen per share.
Revenue came in higher in both mobile and home fibre connectivity, for home fibre, the company achieved a commendable double-digit growth in revenue and homes connected for 14 consecutive quarters, making Maxis the second largest fibre retailer and strong challenger in the market. Including its own fibre build, the Company now has access to serve approximately 7 million premises.
In 2022, Maxis invested RM1.1 billion in capex, with a focus on upgrading and building new mobile sites for 4G expansion and to increase its fibre footprint to more homes and businesses. During the year, Maxis continued to prioritise customer experience in an increasingly digitalised environment. Its continuous efforts to improve self-serve digital channels contributed to the highest Touchpoint Net Promoter Score of +68 points for the quarter.
On 5G, Maxis looks forward to commercially launching 5G-related products and services soon. Meanwhile, the company continues to develop multi-industry 5G use cases with major players for commercial use through its growing 5G Alliance. It has also expanded its 5G international roaming services to more countries and already rolled out a range of 5G devices to its
customers.
