MCMC Issues Warning To ISPs Over Lack Of Control On Online Scams

MCMC has rapped internet service providers for allowing their network services to be used by parties in the ever-growing issues concerning scams, fake news, phishing, illegal sales of items and other offences that are against the set guideline set for ISPs.

Citing Section 263 of the CMA 1998, MCMC said ISPs are required to use their best endeavours to prevent the services that they provide from being used to commit any offence, and to prevent the commission or attempted commission of an offence under Malaysian laws and henceforth would require their commitment in allocating sufficient resources, and expertise to promptly ensure that the requirements of this Section are met. They are also to carry out any requests or instructions from the regulatory body.

It has called on ISPs to provide a report with action plans addressing the issue of content infringement and outlining their future plans as cases of online scams has risen significantly over the years.

The main areas of concern regarding online harms include the dissemination of child sexual abuse material, online gambling, content inciting racial or religious discontent, scams and phishing, the sale and promotion of illegal drugs and prohibited substances, impersonation, the spread of disinformation and fake news, and the unlicensed sale of health products.

MCMC warns that it could take action against organisation, directors, chief officers, or individuals who effectively control
the company and may face charges if they knowingly facilitate criminal activities after being informed of such crimes being committed.

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