Vietjet is Asia’s Leading Airline for Customer Experience 2023! Their excellence in customer service and experience has been recognised and awarded at the 30th World Travel Awards (WTA), which took place in Ho Chi Minh City today.
Lauded by international industry leaders and experts who were present at the awards ceremony, the WTA is an annual celebration that is hailed globally to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries since its establishment in 1993.
“As a rapidly growing airline, Vietjet has carved out a distinct position for itself in a competitive aviation market. With its focus on convenience, attractive marketing campaigns to benefit its customers, powered by innovation and creativity, Vietjet has gained a reputation for enhancing the overall passenger travel experience. Having flown on many Vietjet flights, I can personally attest to the excellent service and delicious in-flight catering – a well-deserved win,” said Graham Cooke, Founder of World Travel Awards.
Vietjet emerged victorious thanks to its many customer-centric plans and deals such as the complimentary SkyCare travel insurance package that offers comprehensive coverage benefits worth up to VND100 million (nearly RM20,000) that covers all domestic and international flights.
Not forgetting its premium Business Class service featuring comfy flat-bed seats, along with exceptional culinary experiences throughout the flight. The recently launched SkyJoy loyalty program has also gained popularity with nearly nine million members.
Additionally, Vietjet has introduced a range of diverse products and services such as its “Fly Now – Pay Later” program, travel credit cards and various attractive promotional programs to popular destinations in Malaysia, Vietnam, Australia, India, Kazakhstan, Japan, South Korea, Taiwan, Indonesia, Thailand, and many more.
“Winning this recognition is another milestone achieved for Vietjet as the airline expands its international operation footprint. Our sincere gratitude and appreciation goes to our beloved customers for their trust, companionship and support throughout this journey, culminating in us winning this award. As an innovative carrier, Vietjet is committed to making continuous efforts, offering more enjoyable travel experiences to customers by catering different demands with exceptional utilities,” said Michael Hickey, Chief Operating Officer of Vietjet.
Vietjet’s recognition at WTA also comes after the airline was honoured with other prestigious international awards from renowned organisations such as Skytrax, World Business Outlook, and AirlineRatings.
To celebrate this award recognition and to give back to its loyal customers, Vietjet is offering millions of discounted tickets with base fares from just RM0 across its entire network during its 24-hour flash sale this 9/9. This includes favourite destinations in Vietnam and other international destinations such as Kuala Lumpur, Bali, Jakarta, Taipei, Tokyo, Osaka, Seoul, Busan, Hong Kong, Bangkok, Phuket, Sydney, Melbourne, Brisbane and others.
For only 24 hours starting from midnight to 23.59pm on September 9, millions of irresistible deals will be up for grabs on www.vietjetair.com or via the Vietjet Air mobile app. Customers will only need to pay for surcharges and tax charges, starting from RM120 one-way. The promotional travelling period is between 18 September 2023 and 31 March 2024 (excluding holidays).
This includes flights from Kuala Lumpur direct to Ho Chi Minh City, which operates on a daily basis, giving passengers more flexibility and choices when planning their journeys. Passengers are also eligible for the complimentary SkyCare insurance that provides comprehensive protection from medical expenses to flight-related mishaps along the way. (Terms and conditions apply)
